Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Bouley

Mechanicsburg,PA

Summary

Results-driven and customer-focused professional with over 20 years of experience in retail management and customer service. Proven track record of driving sales growth, optimizing store operations, and delivering exceptional customer experiences. Skilled in team leadership, staff training, and performance management to achieve operational excellence. Strong organizational abilities with expertise in store opening and closing procedures. Experienced in driving and delivering products safely, ensuring timely and organized warehouse operations. Dedicated to building strong relationships with customers and colleagues to foster a positive work environment. Seeking to leverage my extensive experience and strategic mindset in a dynamic environment. Detailed [Job Title] with [Number] years of experience preparing and processing title documents to transfer ownership. Expertise in checking documents for completeness, preparing routine reports and maintaining electronic and paper records. Resourceful and competent individual knowledgeable in [Software].

Overview

17
17
years of professional experience

Work History

TOPP Automotive

Phil Babiak
05.2022 - Current
  • Demonstrated adaptability when faced with evolving industry trends, maintaining skill sets relevant to current market demands through ongoing professional development efforts.
  • Achieved timely delivery of high-quality automotive products by diligently adhering to production deadlines.
  • Contributed to team goals by consistently meeting or exceeding production quotas.
  • Assisted in training new employees on company-specific processes, contributing to an effective workforce.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Assisted in warehouse organization, improving overall operational productivity.

Sherwin Williams Automotive Finishes

Chris Stone
05.2017 - 05.2022
  • Assisted in training new finishers, ensuring proper understanding of job responsibilities and techniques for optimal performance.
  • Maintained a clean work environment, promoting a positive atmosphere conducive to high-quality output.
  • Demonstrated strong attention to detail when performing intricate finishing tasks on complex products or designs.
  • Completed projects within established deadlines while maintaining stringent quality standards throughout the work process.
  • Observed manufacturer's safety procedures and corporate standards for pouring and finishing.

Sherwin William Automotive Finishes

Timothy Kelly
06.2007 - 05.2017
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
  • Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
  • Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
  • Adapted quickly to changing circumstances within the workplace, demonstrating flexibility and resilience in response to challenges faced during daily operations.
  • Developed strong relationships with customers through exceptional communication skills, leading to increased loyalty and repeat business.

Education

Certifications - Computer Networking

Aston DCUI
Aston, PA
06.2005

High School Diploma -

Interboro High School
Prospect Park, PA
06.2005

Skills

  • Customer Relationship Building
  • Invoice Processing
  • Sales Support
  • Supply Management
  • Accuracy and Precision
  • Policy Adherence
  • Customer Service
  • Problem-solving abilities
  • Money Handling
  • File Management
  • Active Listening
  • Critical Thinking
  • Computer Proficiency
  • Problem Resolution
  • Store maintenance
  • Order Fulfillment
  • Customer Relations

Timeline

TOPP Automotive

Phil Babiak
05.2022 - Current

Sherwin Williams Automotive Finishes

Chris Stone
05.2017 - 05.2022

Sherwin William Automotive Finishes

Timothy Kelly
06.2007 - 05.2017

Certifications - Computer Networking

Aston DCUI

High School Diploma -

Interboro High School
Christopher Bouley