Knowledgeable about reviewing standards of care, analyzing provider merits and assessing risk exposure. Offering an in-depth understanding of medical care requirements and best practices. Patient-oriented Nurse with five years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Nurse Resident, Behavioral Nurse
Mountain View Hospital
06.2023 - Current
Evaluated patient histories, complaints, and current symptoms.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Monitored patient reactions after administering medications and IV therapies.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Observed and reported on independent medical evaluations.
Reviewed medical records and summarized care.
Researched related literature regarding issues at hand.
Educated family members and caregivers on patient care instructions.
Managed patients recovering from medical or surgical procedures.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Implemented care plans for patient treatment after assessing physician medical regimens.
Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Telephonic Triage Nurse
Optum, UnitedHealth Group
09.2016 - 03.2018
Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
Obtained case history and gathered triage information to determine appropriate avenue for care.
Scheduled appointments for patients not requiring emergency services but needing examination from provider and consulting directly with provider.
Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
Performed additional clinic and non-triage nurse duties such as instructing patients in general and specific medical care and health issues and administering or dispensing medication and injections.
Suggested appropriate disposition to acting physicians based on assessment.
Delivered orientation and training of less experienced clinic staff in specific clinic operations and procedures.
Verified, updated and communicated patient history prior to clinic appointments and procedures with providers.
Advised patients on pre- and post-operative instructions, medication administration and symptoms indicating emergency care.
Monitored compliance and evaluated effectiveness of home treatment instructions.
Verified patient insurance eligibility and identified primary care physician, contacting office to obtain patient file.
Evaluated patient histories, complaints, and current symptoms.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Educated family members and caregivers on patient care instructions.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
ICU Nurse
Riverside Hospital
01.2013 - 04.2016
Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
Observed patients' vital signs and administered physician-prescribed medications and treatments.
Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
Developed and implemented patient care plans based on physicians' instructions and generally accepted nursing practices.
Explained health care issues and ramifications to patients and families to promote informed medical care choices.
Coordinated patients' post-discharge treatment plans with physicians and other nurses to promote continuity of medical care.
Supervised new employees and student nurses to promote adherence to established patient care standards and practices.
Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.