Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chrylwanthia (Chryl) Christian

Las Vegas

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Remote Administrative Assistant

A. Jackson LLC
09.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Research Associate

Precision Opinion
12.2023 - 07.2024
  • Customer service, outbound/inbound calls, data entry, phone etiquette
  • Reduced call handling time by efficiently navigating through customer databases and CRM systems.
  • Participated proactively in ongoing learning initiatives like workshops or seminars to consistently enhance communication skills and product knowledge.
  • Met established attendance expectations and team revenue goals to achieve company objectives.

Front Office Manager

Kennedy & Washington Behavioral Health
05.2022 - 09.2023
  • Patient check in/out
  • Insurance verification
  • Supervision of receptionist
  • Liaison between staff/owner/vendors
  • Client satisfaction
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
  • Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.

Supervising Community Manager

Performance CAM
06.2019 - 12.2020
  • Portfolio Community Manager
  • Provided exceptional customer service through prompt responses to inquiries from both existing members and prospective clients via email or telephone
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Addressed and resolved homeowner/tenant complaints and inquiries, maintaining high satisfaction.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
  • Managed social media channels effectively for improved brand visibility and increased audience interaction.
  • Worked with maintenance staff to complete timely repairs and enhancements.

Education

High school diploma -

Las Vegas High School

Supervising Community Manager

Key Realty School

Skills

  • Office administration
  • Time management
  • Customer and client relations
  • Microsoft Office Suite
  • Professional communication
  • Scheduling and calendar management
  • Records management
  • Invoice processing
  • Computer proficiency
  • Critical thinking
  • Strong problem solver
  • Documentation and recordkeeping

Certification

  • Driver's License
  • July 2023 to November 2031

Timeline

Remote Administrative Assistant

A. Jackson LLC
09.2024 - Current

Research Associate

Precision Opinion
12.2023 - 07.2024

Front Office Manager

Kennedy & Washington Behavioral Health
05.2022 - 09.2023

Supervising Community Manager

Performance CAM
06.2019 - 12.2020

Supervising Community Manager

Key Realty School

High school diploma -

Las Vegas High School

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