CHRYSIE TURNER
Largo
Summary
DEDICATED AND COMPASSIONATE INDIVIDUAL WITH ADMIRABLE CUSTOMER SERVICE SKILLS SEEKING EMPLOYMENT AS A FRONT DESK RECEPTIONIST. GREAT DEDICATION WITH A LIKABLE PERSONALITY TO ACHIEVE THE ORGANIZATIONS MISSION, PASSION FOR WORKING IN A FAST PACED ENVIROMENT TO ENSURE A SMOOTH FLOW OF OPERATIONS, METICULOUS ATTENTION TO DETAIL AND DOCUMENTATION, KNOWLEDGE OF HIPAA RULES AND REGULATIONS, CALM DEMEANOR WITH PROFESSIONALISM AND EMPATHY IN DEMANDING SITUATIONS, POSESSES EXCELLENT ORAL COMMUNICATION, MULTITASKING SKILLS AND ALL OTHER ADMINISTRATIVE AND CLERICAL DUTIES, COMING WITH ABILITY TO WORK ALL DAYS, INCLUDING HOLIDAYS OR WEEKENDS WHEN NECESSARY.
Experienced with coordinating unit operations, ensuring seamless workflow and task management. Uses effective communication and organizational skills to support team needs and goals. Knowledge of time management and resource allocation to enhance team performance.
Overview
18
18
years of professional experience
Work History
Unit Coordinator
HCA Trinity Hospital
07.2021 - 10.2022
- Handled confidential patient information with discretion, adhering to HIPAA regulations to protect privacy rights.
- Trained new Unit Coordinators on unit-specific protocols, contributing to overall team proficiency in delivering exceptional patient care experiences.
- Achieved appropriate patient flow by admitting, transferring and discharging patients in computer system and notifying appropriate personnel of patient status verbally and through signage.
- Managed medical emergencies calmly and effectively while activating appropriate codes according to hospital policy; ensuring prompt response from specialized personnel.
- Maintained a clean and organized unit environment, adhering to infection control protocols for optimal patient safety.
- Identified and facilitated resolution of unit operational problems independently, collaborating with manager to resolve complex problems.
MEDICAL RECEPTIONIST
NORTH PINELLAS CHILDRENS MEDICAL CENTER
01.2018 - 01.2020
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
EXECUTIVE ASSISTANT/OFFICE MANAGER
FRAZE DESIGN, INC
01.2011 - 01.2018
- GREETING ALL INCOMING CLIENTS, ANSWERING ALL CALLS, SCHEDULING, ACCOUNTS PAYABLE/RECEIVABLE, INVOICING, COLLECTIONS, QUICKBOOKS PROFICIENT, PAYROLL, PROPOSALS, FILING, PURCHASING ALL OFFICE SUPPLIES, CLEANING.
DEPARTMENT MANAGER
CAPITOL MARKETING CONCEPTS
01.2005 - 01.2011
- CREATED A GAS CARD REDEMPTION AND FULFILLMENT DEPARTMENT FROM GROUND UP, ANSWERED ALL CUSTOMER SERVICE ISSUES, MANAGED ALL INCOMING AND OUTGOING GIFT CARDS.
Education
Massage Therapist - THERAPEUTIC APPLICATION OF MASSAGE, SWEDISH MASSAGE, INTEGRATED WELLNESS MASSAGE, NEUROMUSCULAR THERAPIES, TRIGGER POINT THERAPY, MYOFASCIAL RELEASE, MUSCLE ENERGY TECHNIQUES
02.2002
Skills
- Skilled in time management planning
- Admissions process coordination
- Efficient appointment management
- Effective meeting facilitation
Timeline
Unit Coordinator
HCA Trinity Hospital
07.2021 - 10.2022
MEDICAL RECEPTIONIST
NORTH PINELLAS CHILDRENS MEDICAL CENTER
01.2018 - 01.2020
EXECUTIVE ASSISTANT/OFFICE MANAGER
FRAZE DESIGN, INC
01.2011 - 01.2018
DEPARTMENT MANAGER
CAPITOL MARKETING CONCEPTS
01.2005 - 01.2011
Massage Therapist - THERAPEUTIC APPLICATION OF MASSAGE, SWEDISH MASSAGE, INTEGRATED WELLNESS MASSAGE, NEUROMUSCULAR THERAPIES, TRIGGER POINT THERAPY, MYOFASCIAL RELEASE, MUSCLE ENERGY TECHNIQUES
Similar Profiles
Savannah BernardSavannah Bernard
Imaging Assistant at HCA Trinity HospitalImaging Assistant at HCA Trinity Hospital
Andrea LopezAndrea Lopez
Registered Nurse, Progressive Care Unit at HCA Trinity HospitalRegistered Nurse, Progressive Care Unit at HCA Trinity Hospital
Renata WielandRenata Wieland
Registered Nurse at HCA Trinity HospitalRegistered Nurse at HCA Trinity Hospital
James SchwankoffJames Schwankoff
Order Picker at The Home Depot IncOrder Picker at The Home Depot Inc
Shyma RashidShyma Rashid
Floral/Produce Clerk at NAFloral/Produce Clerk at NA