Chrysta Johnson
Latta,SC
Summary
Adept at problem-solving and critical thinking, I leveraged teamwork and exceptional communication skills to enhance operational efficiency by 30% at the Department of Defense. My background in healthcare and military personnel management showcases my adaptability and attention to detail, making me a dependable asset to any team.
Dynamic individual with hands-on experience in Nursing and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sergeant First Class
United States Army Reserve
04.2000 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Process actions, preparing correspondence and reports, verifying data, correcting errors, reviewing records, updating automated systems, and providing advice and training.
- Responsibility requires knowledge of other military personnel programs such as records
accountability/maintenance, evaluation reports, promotions, casualty assistance, personnel actions, reassignments, awards, reclassification, transition management, separations, in and
out processing - . Provide advice to supported soldiers. Researches and analyzes a variety of information sources for personnel requirements. Provides technical expertise for both officers and enlisted personnel concerning awards, line of duty investigations, reclassifications, reassignments, emergency data cards, and record updates. Makes decisions based on numerous military publications and regulations and a variety of information sources. Refers
problems or the more complex issues to higher graded specialist or supervisor. - Establishes, maintains, edits and closes pay accounts; processes, audits and edits a full variety
of the most complex pay actions including but not limited to Student Loan Repayments, Incapacitation Pay, Severance Pay, Death Gratuity Payments, enlisted bonus, special pay such as dental, flight, parachute, medical, diving duty, hazardous duty, etc., and allowances
such as family separation allowance, housing, uniform allowances, etc. - Also processes, audits and edits complex cases involving matters such as back pay, indebtedness
and cases of similar difficulty. - Reviews master military pay account transactions and reports for reserve service members ensuring compliance with pay entitlement laws, regulations and
precedent decisions. - Researches complex pay complaints and issues and provides responses.
- Performs administrative functions by reviewing system output and error reports to determine
type of error and possible causes. - Develops reports of rejects, trends and similar statistical
material for submission to supervisor. Reviews pay actions, outgoing correspondence, and publications. - Updates, creates and deletes data in a variety of files prior to transmitting or retrieving data. Controls and monitors suspense files, correspondence files,
record distribution, reporting requirements, etc. - Assures proper files and records are
established and maintained pertaining to personnel, finance and administrative activities.
Wound Care Nurse
Scotland Memorial
12.2021 - 01.2023
- Evaluated patients'' wounds and recommended appropriate treatments, expediting the healing process.
- Treated and carefully tended to vascular and diabetic ulcers.
- Collaborated with healthcare team to implement interventions for wound healing and skin breakdown prevention.
- Collaborated with interdisciplinary teams for comprehensive treatment plans, resulting in improved patient outcomes.
- Implemented plans to prevent pressure ulcers and other wound developments.
- Conducted regular assessments of patients'' wounds to monitor progress and adjust treatment plans accordingly.
Licensed Practical Nurse
UNC Southeastern
08.2021 - 01.2023
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care
- Contributes to the development and maintenance of a current, individualized, goal-oriented plan of care and consults with other health professionals to assure that the assessed needs of patient/caregiver are met.
- Observes, assesses, documents, and reports patient response to treatments/therapies and teaching, and adjusts priorities of care according to patient/caregiver needs. Collects, documents, and reports (to responsible MD or RN) data regarding patient's biophysical, psychosocial, environmental, self-care, educational, and discharge planning needs.
- Participates in unit, service, and/or department enrichment activities which contribute to positive outcomes such as assigned committees, CQI activities/groups, and the orientation and education of other personnel.
- Provides a broad range of treatments/therapies to patients including, but not limited to, respiratory treatments, Oral/NG/NT suctioning, and tracheostomy care, administration of medications, observation of cardiac monitors, respirators, etc. and reporting of any changes, assistance to physician with special procedures, monitoring of intravenous infusions, performs point of care testing, performs routine laboratory work, changing/irrigating catheters, specialized sterile dressings, and patient/caregiver teaching based upon the established teaching plan.
- Provides assistance to patients and families during admission to the clinical area, orientation to the hospital/clinic experience, and discharge. Provides support to patients and families.
- Verbally de-escalates frightened or potentially aggressive patients. Facilitates age appropriate coping strategies for patients.delivery.
Certified Nursing Assistant
The Pines of Dillon
04.2019 - 03.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Miitary Civilian Personnel
Department of Defense
08.2014 - 03.2019
- Provided exceptional customer service to military personnel, addressing inquiries and concerns promptly and professionally.
- Participated in training sessions aimed at enhancing proficiency in using various software programs utilized in managing military personnel data.
- Process actions, preparing correspondence and reports, verifying data, correcting errors,reviewing records, updating automated systems, and providing advice and training.
- Process Military medical hearing boards for Soldiers whl had health issues.
- Regurlyontacted the unit and Soldier for documents needed to process board application
- Explained process to Soldier and provided timeframes of duration of board.
Military Personnel and Administrative Assistant
Department of Defense
12.2012 - 08.2014
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Process actions, preparing correspondence and reports, verifying data, correcting errors, reviewing records, updating automated systems, and providing advice and training.
- Responsibility requires knowledge of other military personnel programs such as records
accountability/maintenance, evaluation reports, promotions, casualty assistance, personnel actions, reassignments, awards, reclassification, transition management, separations, in and out processing. - Provide advice to supported soldiers. Researches and analyzes a variety of information sources for personnel requirements.
- Provides technical expertise for both officers
and enlisted personnel concerning awards, line of duty investigations, reclassifications, reassignments, emergency data cards, and record updates. Makes decisions based on numerous military publications and regulations and a variety of information sources. - Refers problems or the more complex issues to higher graded specialist or supervisor.
- Establishes, maintains, edits and closes pay accounts; processes, audits and edits a full variety
of the most complex pay actions including but not limited to Student Loan Repayments, Incapacitation Pay, Severance Pay, Death Gratuity Payments, enlisted bonus, special pay such as dental, flight, parachute, medical, diving duty, hazardous duty, etc., and allowances
such as family separation allowance, housing, subsistence, uniform allowances,
Unit Administratiive Technician
Department of Defense
05.2011 - 12.2012
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines
- Assists in planning and performing administrative, clerical, and supply functions in support of the unit. Implements administrative plans, policies and procedures established by the commander and higher authority. Makes recommendations on administrative, clerical and
supply functions. - Contacts higher headquarters as directed to secure interpretation of regulations or policies pertinent to unusual or controversial actions. Reviews work completed by unit personnel to assure compliance with regulations and approved policies and procedures;
brings deficiencies to the attention of the supervisor and instructs unit personnel on how to
correct deficiencies. - Assists unit personnel in the performance of administrative, clerical and supply functions when assigned to the unit during non-drill periods. Instruction relates to the preparation and processing of personnel actions; preparation of pay actions; maintenance of personnel records and files; preparation and processing of supply actions and maintenance of related files and
records; preparation of training schedules; and the compilation of recurring and one-time reports related to functions of unit. - Reviews work in process and upon completion for
compliance with regulations, policies and procedures. Relays to personnel established interpretations of regulations; prepares and furnishes sample forms; and gives on-the-job assistance. Informs supervisor of reservists who fail to perform duties as instructed. - Prepares unit attendance records based on data certified by the commander as being correct. Prepares
forms and enters military personnel data into automated data system and verifies data - Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Hazard Processing Specialist
Assurant
08.2009 - 08.2011
- Completed coverage by delivering policies, planning future follow-up conversations and eAssurant Specialty
- Identify policy type and determine appropriate action needed. For example: PUD, Townhouse, Flood, Wind, etc.
- Make appropriate updates to client database in order to meet regulatory obligations.
- Make timely premium payments from established escrow accounts to ensure continuous coverage.
- Manage time to handle multiple demands and competing priorities.
- Meet deadlines and quality standards.
Communicate and coordinate with insurance agents and/or insurance carriers to verify information, update status, and meet deadlines/requirements. - Be professional in all communications, act in a manner consistent with Assurant values
- Demonstrate empathy regarding your work and the impact it has on the Client and homeowner.
- Address any questions, concerns, or suggestions in a timely and appropriate manner.
- Build and maintain effective internal working relationships and support teamwork in meetings
Education
Associate Degree of Nursing - Nursing
Bladen Community College
Roxboro, NC05-2025
Licensed Practical Nurse - Nursing
Fayetteville Technical Community College
Fayetteville, NC07-2021
High School Diploma -
Marion High School
Marion, SC06-2000
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Hard worker
- Dependable
- Flexible and adaptable
- Attention to detail
- Excellent communication
- Critical thinking
- Problem resolution
- Organization and time management
Accomplishments
Newly Promoted Sergeant First Class (January 1, 2025)
Worked as the only LPN on the Med-Surg floor
Nominated for the Carolina Care Award
Nominated for the Dallas Herring Award
Certification
Licensed Practical Nurse
Certified Nursing Assistant
Languages
English
Native or Bilingual
Timeline
Wound Care Nurse
Scotland Memorial
12.2021 - 01.2023
Licensed Practical Nurse
UNC Southeastern
08.2021 - 01.2023
Certified Nursing Assistant
The Pines of Dillon
04.2019 - 03.2021
Miitary Civilian Personnel
Department of Defense
08.2014 - 03.2019
Military Personnel and Administrative Assistant
Department of Defense
12.2012 - 08.2014
Unit Administratiive Technician
Department of Defense
05.2011 - 12.2012
Hazard Processing Specialist
Assurant
08.2009 - 08.2011
Sergeant First Class
United States Army Reserve
04.2000 - Current
Licensed Practical Nurse
Certified Nursing Assistant
Associate Degree of Nursing - Nursing
Bladen Community College
Licensed Practical Nurse - Nursing
Fayetteville Technical Community College
High School Diploma -
Marion High School
Similar Profiles
Saul Rodelas MontielSaul Rodelas Montiel
91B10 Wheeled Vehicle Mechanic at United States Army Reserve, United States Army91B10 Wheeled Vehicle Mechanic at United States Army Reserve, United States Army
Michaela HartzMichaela Hartz
Military Intelligence Officer at United States Army Reserve, United States ArmyMilitary Intelligence Officer at United States Army Reserve, United States Army
Allen HardingAllen Harding
Civil Affairs Company First Sergeant at United States Army ReserveCivil Affairs Company First Sergeant at United States Army Reserve