Overview
Work History
Education
Skills
Timeline
Generic

Chrystal Arnold

Austin,TX

Overview

12
12
years of professional experience

Work History

Front Desk Concierge

Lux Concierge
Austin, TX
04.2022 - 07.2024
  • Greeted and welcomed guests upon arrival, providing excellent customer service.
  • Provided information about hotel services, amenities, local attractions and directions to guests.
  • Resolved guest complaints by providing timely customer service solutions.
  • Offered guests beverages and refreshments upon check-in.

Housekeeper

Compass Group USA
Austin, TX
05.2019 - 02.2022
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Removed trash from rooms and replaced liners to wastebaskets.
  • Conducted inventory of linens, cleaning supplies and toiletries and restocked housekeeping carts and storage closets.

Housekeeping Room Attendant

Extended Stay America
Austin, TX
10.2015 - 03.2019
  • Stocked housekeeping carts with supplies before each shift.
  • Performed general housekeeping duties such as cleaning room ,making bed up and cleaning bathroom,sweeping, mopping, dusting.
  • Emptied trash receptacles throughout the property.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Changed bed linens and towels, tidied up rooms.

Front Desk Agent

Motel 6 Hotel
Austin, TX
06.2012 - 09.2015
  • Managed cash drawer responsibly throughout shift.
  • Kept accurate records of guest transactions.
  • Assisted with luggage handling for incoming guests.
  • Verified accuracy of room rates and other charges during check-in process.
  • Inputted guest information into computer system accurately and securely.
  • Scheduled reservations for groups and special events.

Education

High School Diploma -

Mccallum High School
Austin, TX
05-2012

Skills

  • Customer Service
  • Microsoft Office
  • Problem-solving skills
  • Residential Cleaning
  • Quality Assurance Controls
  • Hospitality background

Timeline

Front Desk Concierge

Lux Concierge
04.2022 - 07.2024

Housekeeper

Compass Group USA
05.2019 - 02.2022

Housekeeping Room Attendant

Extended Stay America
10.2015 - 03.2019

Front Desk Agent

Motel 6 Hotel
06.2012 - 09.2015

High School Diploma -

Mccallum High School

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Chrystal Arnold