Summary
Overview
Work History
Education
Skills
Qualifications And Designations
Certification
References
Timeline
Generic

Chrystal Bartuska

Bismarck,ND

Summary

Dynamic leader with extensive experience at the ND Insurance Department, excelling in regulatory compliance and budget management. Proven track record in market analysis and policy development, fostering stakeholder engagement. Adept at problem-solving and team leadership, driving successful legislative initiatives and enhancing operational efficiency. Passionate about advancing industry standards and practices.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Division Director, Life, Health & Medicare

ND Insurance Department
Bismarck, USA
01.2021 - Current
  • Coordinated form and rate filings for life, annuity, and health business lines.
  • Served as primary point of contact for life and health issues, navigating state and federal legislation.
  • Acted as liaison with CMS and insurance departments to address regulatory matters.
  • Managed market conduct examinations, overseeing budget allocation and invoice processing.
  • Directed division budget while supervising daily tasks of direct report staff.
  • Chaired various NAIC groups, contributing to industry standards and practices.

Product Filing Division Director

ND Insurance Department
Bismarck, USA
01.2012 - 01.2021
  • Reviewed all rates and forms for insurance policies in North Dakota across multiple business lines.
  • Ensured compliance with North Dakota laws, verifying reasonableness of rates for consumers.
  • Led legislative initiatives for insurance department during various sessions and interim committees.
  • Managed division budget and supervised overall staff performance.

Internal Auditor

Bank of North Dakota
Bismarck, USA
01.2011 - 01.2012
  • Executed various audit functions, ensuring compliance with banking standards.
  • Approved business improvement plans based on audit findings.
  • Coordinated and facilitated meetings with business partners and board members to discuss audit outcomes.

Compliance Supervisor

ING Service Center
Minot, USA
01.2001 - 01.2011
  • Assisted consumers with insurance inquiries as call center representative from 2001.
  • Ensured compliance standards adherence among business partners in compliance department since 2002.
  • Served as primary compliance liaison for legal, collaborating on various projects and issues.
  • Led projects related to market conduct exams, federal audits, Six Sigma initiatives, and compliance efforts.
  • Supervised staff while managing purchasing and budgeting responsibilities.

Education

Bachelor’s Degree - Business Management

University of Mary
Bismarck, ND
01-2001

Associate Degree - Legal Assistant

Lake Region State College
01-1999

Skills

  • Regulatory compliance and risk assessment
  • Budget management
  • Market analysis and policy development
  • Project management and process improvement
  • Team leadership and stakeholder engagement
  • Effective communication and public speaking
  • Problem solving and relationship building
  • Staff management and training

Qualifications And Designations

  • Bachelor’s Degree in Business Management, University of Mary
  • Associate Degree in Legal Assistant, Lake Region State College
  • MCM, Market Conduct Manager, IRES Designation
  • Vice Chair, MHPAEA Working Group, NAIC
  • Vice Chair, Senior Issues Task Force, NAIC

Certification

  • MCM, Market Conduct Manager, IRES Designation
  • Vice Chair, MHPAEA Working Group, NAIC
  • Vice Chair, Senior Issues Task Force, NAIC

References

References available upon request.

Timeline

Division Director, Life, Health & Medicare

ND Insurance Department
01.2021 - Current

Product Filing Division Director

ND Insurance Department
01.2012 - 01.2021

Internal Auditor

Bank of North Dakota
01.2011 - 01.2012

Compliance Supervisor

ING Service Center
01.2001 - 01.2011

Bachelor’s Degree - Business Management

University of Mary

Associate Degree - Legal Assistant

Lake Region State College