Chrystal Galiano
York,PA
Summary
Organized and motivated, eager to be part of a team that gives the opportunity of developing professional skills and also acquire new knowledge. I consider myself very dedicated to client's rights and promoting the coping mechanisms and skills that enable community reintegration.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bilingual Social Worker
Senior Life York
04.2024 - 09.2024
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Perform assign duties and responsibilities in accordance with current existing federal and state regulations and established company policies and procedures.
- Document in the medical record, to include significant changes in the participant status.
- Update care plans with changes in participant status.
- complete documentation of all visits.
- Take responsibility for evaluating and improving the quality of participant care and services provided.
- Complete initial and periodic assessments.
- Provide individual and family counseling/support, develop and lead group counseling and activities among others.
School Social Worker
Department of Education
03.2022 - 03.2024
- Collaborated with teachers and administrators to develop intervention strategies for students in need of additional support.
- Created a safe space for students experiencing crises by providing immediate support and appropriate referrals.
- Maintained compliance with standards relating to child protection, client confidentiality, risk assessment and reporting.
- Analyze and evaluate social and emotional problems of students, provide workshops for students to improve emotion recognition and management with different effective techniques, self-esteem, and bullying.
- Provided weekly reports of activities and interventions with students.
- Created intervention and treatment plans for students in need of assistance.
- Supported students, teachers and families during crisis situations.
- Evaluated, assessed and diagnosed learning and social issues.
Case Manager
Encompass Health Rehabilitation Hospital
10.2023 - 02.2024
- Interview patients or family members to complete the social file and understand the patient's needs.
- Establish discharge date and family training according to the medical plan and situation of each patient.
- Distribute patient load among the team of case managers.
- Establish alliances with service providers and coordinate those services that each patient will require.
- Case discussions between the case manager and multidisciplinary team.
- Visit each patient during their stay in the hospital and evaluate their progress.
Clinical Social Work Intern
ASSMCA
01.2021 - 12.2021
- Facilitated individual and group therapy sessions per week to solve problems, brain gym exercises, set and achieve goals and improve communication skills, coordinated assessments, treatment plans and progress notes, conducted therapy, provided crisis intervention and educated patients and families.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Performed short-term therapy, provided education and responded to crisis situations.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
Administratitve Assistant
GG Contractors Air Conditionig
10.2011 - 12.2020
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managing payroll, quotes, invoices, and accounts receivable. Preparation of new contracts and contracts renewals
- Personal contact with government agencies to ensure compliance.
- Filing, managing budget, and compiling information for monthly, semester and yearly income tax analyses.
Education
Master of Science - Clinical Social Work
Sistema Universitario Ana G Mendez
Carolina, PR05.2022
Bachelor of Science - Biology
Bayamon Central University
Bayamon, Puerto Rico05.2011
Skills
- Efficient under pressure
- Multidisciplinary team collaboration
- Cooperative
- Analytical Thinking
- Crisis Intervention
- Crisis Assessment
- Client documentation
- Crisis Intervention Techniques
- Client Needs Assessment
Certification
- Puerto Rico Social Work Permanent License #16409
- Adult Mental Health First Aid
- willing to acquire required social work license.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
References
Available upon request
Timeline
Bilingual Social Worker
Senior Life York
04.2024 - 09.2024
Case Manager
Encompass Health Rehabilitation Hospital
10.2023 - 02.2024
School Social Worker
Department of Education
03.2022 - 03.2024
Clinical Social Work Intern
ASSMCA
01.2021 - 12.2021
Administratitve Assistant
GG Contractors Air Conditionig
10.2011 - 12.2020
Master of Science - Clinical Social Work
Sistema Universitario Ana G Mendez
Bachelor of Science - Biology
Bayamon Central University
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