Chrystal Jackson
Winter Haven,fl
Summary
I was working as a customer service agent when I just stated my previous company and within 3 months I became a subject matter expert
Overview
2026
2026
years of professional experience
Work History
Cleaner
K&S Cleaning Company
- Over watches the work
- Answer calls when one wants to get their house, office or warehouse done
- Clean houses and offices
- Log appointments in data system
Larry's Auto Shop
- 5 years experience in a high-volume, fast-paced call center environment
- Understanding of a call center environment in customer service support
Simple Beauty
- 2-3 years in customer sales
- 5 plus years in PC navigation, Internet usage, sending and receiving emails, and other computer skills
Subject Matter Expert
Alorica
04.2024 - 03.2025
- Provide expertise: Offer advice and support on a specific topic
- Analyze data: Research solutions to improve performance
- Develop strategies: Create strategies to improve performance
- Help develop best practices: Share best practices with other team members
- Ensure accuracy: Ensure that facts and details are correct
Education
High school diploma -
Skills
- Collaboration
- Multi-tasking capabilities
- People skills
- Leadership
- Communicating
- Customer services
- Call center experience
- Sales and negotiation
Timeline
Subject Matter Expert
Alorica
04.2024 - 03.2025
High school diploma -
Cleaner
K&S Cleaning Company
Larry's Auto Shop
Simple Beauty