Summary
Overview
Work History
Education
Skills
Timeline
StoreManager
CHRYSTAL MACKENZIE

CHRYSTAL MACKENZIE

Lakeland,FL

Summary

Customer Service Professional bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Overview

13
13
years of professional experience

Work History

Family Support and Engagement Specialist

Healthy Families
07.2023 - 09.2025

Peer Support Specialist

Centerstone
08.2022 - 07.2023

Nanny/Preschool Teacher

Private Home
10.2018 - 11.2021

Peer Support Specialist

Butte County Behavioral Health
05.2019 - 05.2020

Administrative Assistant

Washington State DOC
01.2017 - 12.2018

Customer Service and Claims

UMR/United Healthcare
01.2016 - 12.2017

Police Communications

UCD Police Department
01.2013 - 12.2016

Education

Associate in Science (AS) - Behavioral Science

Butte College
Oroville, CA

Associate in Arts (AA) - Early Childhood Education

Butte College
Oroville, CA
07.2022

Skills

  • Motivational interviewing
  • Parenting education
  • Child development
  • Customer engagement
  • Trauma-Informed Care

Timeline

Family Support and Engagement Specialist

Healthy Families
07.2023 - 09.2025

Peer Support Specialist

Centerstone
08.2022 - 07.2023

Peer Support Specialist

Butte County Behavioral Health
05.2019 - 05.2020

Nanny/Preschool Teacher

Private Home
10.2018 - 11.2021

Administrative Assistant

Washington State DOC
01.2017 - 12.2018

Customer Service and Claims

UMR/United Healthcare
01.2016 - 12.2017

Police Communications

UCD Police Department
01.2013 - 12.2016

Associate in Arts (AA) - Early Childhood Education

Butte College

Associate in Science (AS) - Behavioral Science

Butte College
CHRYSTAL MACKENZIE