Summary
Overview
Work History
Education
Skills
Timeline
StoreManager
CHRYSTAL MACKENZIE

CHRYSTAL MACKENZIE

Lakeland,FL

Summary

Customer Service Professional bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.

Overview

13
13
years of professional experience

Work History

Family Support and Engagement Specialist

Healthy Families
North Port, FL
07.2023 - 09.2025

Peer Support Specialist

Centerstone
Sarasota, FL
08.2022 - 07.2023

Nanny/Preschool Teacher

Private Home
Chico, CA
10.2018 - 11.2021

Peer Support Specialist

Butte County Behavioral Health
Chico, CA
05.2019 - 05.2020

Administrative Assistant

Washington State DOC
Mount Vernon, WA
01.2017 - 12.2018

Customer Service and Claims

UMR/United Healthcare
Bothell, WA
01.2016 - 12.2017

Police Communications

UCD Police Department
Aurora, CO
01.2013 - 12.2016

Education

Associate in Science (AS) - Behavioral Science

Butte College
Oroville, CA

Associate in Arts (AA) - Early Childhood Education

Butte College
Oroville, CA
07.2022

Skills

  • Motivational interviewing
  • Parenting education
  • Child development
  • Customer engagement
  • Trauma-Informed Care

Timeline

Family Support and Engagement Specialist

Healthy Families
07.2023 - 09.2025

Peer Support Specialist

Centerstone
08.2022 - 07.2023

Peer Support Specialist

Butte County Behavioral Health
05.2019 - 05.2020

Nanny/Preschool Teacher

Private Home
10.2018 - 11.2021

Administrative Assistant

Washington State DOC
01.2017 - 12.2018

Customer Service and Claims

UMR/United Healthcare
01.2016 - 12.2017

Police Communications

UCD Police Department
01.2013 - 12.2016

Associate in Arts (AA) - Early Childhood Education

Butte College

Associate in Science (AS) - Behavioral Science

Butte College
CHRYSTAL MACKENZIE