Chrystal McWilliams

• Keeping a high standard of overall look and feel of the store which includes customer service, help customers shop store and find what they are looking for, ensure store cleanliness and recovery standards to deliver brand promises
  Serve as a company ambassador by embodying the company values and promoting its image
  Handle cash transactions accurately and efficiently, maintaining a balanced cash drawer at the end of each shift
  Process returns/exchanges efficiently according to company policies
  Manage multiple tasks simultaneously during busy periods while always paying attention to detail
  Proactively approach customers on the shop floor, offering assistance and personalized recommendations
  Develop strong understanding of products and features, enabling effective communication with customers
  Contribute to achieving store-wide sales goals through active participation in team meetings and initiatives
  Accurately seeing that inventory records are conducted regularly and initiate stock checks to prevent out-of-stock situations
  Demonstrate expertise in product features and benefits to assist customers in making informed purchasing decisions
  Provide exceptional customer service ensuring a positive shopping experience for all customers

Currently have Art business creating, painting, drawing and sewing
Managed/Owner of Retail store, always having a professional respectful demeanor
Superior Interpersonal communication service and customer service associate.
All aspects of owning and operating a retail and wholesale business
Currently and for 40 years served as an advocate for family members when interacting with Social Security benefits and income, IRS, and business affairs
Assist with pet care responsibilities such as feeding, grooming, and exercise. Including and not limited to dogs, cats, fish, birds, small animals and reptiles.
Ensure proper hygiene practices are followed to prevent the spread of infections & create a comfortable environment of cleanliness, organization, and safety standards at all times
Support individuals with physical disabilities, Autism, ADHD, & Mental Disabilities in all experiences, challenges, teaching, mobility exercises and transferring between locations safely
Demonstrate patience when dealing with individuals experiencing memory loss or cognitive decline
Offer emotional support during challenging times such as illness recovery or loss of a loved one
Collaborate with healthcare professionals to coordinate medical treatments or therapies and transportation
Assist with grocery shopping and running errands to ensure the availability of necessary supplies
Plan and prepare nutritious meals based on dietary restrictions or preferences

• Answered and directed calls onshore and offshore
• Reconciled and processed onshore and offshore loans
• Corrected and balanced all CD/IRA accounts for banking centers
• Trained new employees on all of the operations processes
• Reported outages to management
• QC'd, reconciled, balanced, and corrected Custodial loans, Loans in Process and Payments in Process for Operations Department
• QC'd and managed HAMP Loans (Home Making Affordable) in Operations Department.

Bank Research Operations clearing loans in process while continually meeting multiple changing priorities with company policies and Government requirements
Successfully took the lead to train new employees on all of the operations processes and SAP bank inventory systems