Chrystal Morales
San Antonio,TX
Summary
Dedicated and hardworking individual seeking to utilize the proven leadership and organization skills to help a company meet and exceed their financial goals
Overview
8
8
years of professional experience
Work History
Dental Insurance Biller
La Cantera Dental
02.2022 - Current
- Responsible for accurate and timely filing of all dental insurance claims, payments, denials, and appeals
- Monitor patient accounts, collects and posts payments from insurance companies and provides information to patients as needed
- I am responsible for monthly dental claim reporting and will assist with dental prior authorizations as needed.
- Handled account payments and provided information regarding outstanding balances.
Dental Treatment Coordinator
Smile Structure Dentistry and Braces
08.2019 - 02.2022
- Greeting patients, collecting patient information, filling medical forms, updating records, handling administrative aspects, and taking phone calls
- Current tasks include completion of the cycle from the clinical diagnosis to a patient on schedule who has made a clear financial agreement to pay for the treatment
- Worked my way up to billing, where I issued invoices and submitted claims for services rendered by Dentists and Dental Specialists.
Professional House Cleaner
Cleaning Authority
06.2018 - 08.2019
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings
- Wiped walls, decoration and appliances
- Restocked cleaning storage cabinets, carts and baskets for easy use
- Polished fixtures to achieve professional shine and appearance
- Hang, cleaned and rehung draperies to maintain freshness
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs
Shift Lead
Creamistry
07.2017 - 05.2018
- Responsible for managing employees, cash management, organization, cleanliness and general problem-solving while on duty
- Established shift schedules for employees
- Interacted with all customers in a friendly manner
- Strong emphasis on customer service and conflict resolution with staff.
Drive Thru Order taker
Wendy's Restaurants
04.2017 - 06.2017
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
- Proved successful working within tight deadlines and a fast-paced environment
- Worked well in a team setting, providing support and guidance
- Developed strong organizational and communication skills through coursework and volunteer activities
- Learned and adapted quickly to new technology and software applications
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands
Ride Operator
Six Flags Fiesta Texas
10.2016 - 12.2016
- Assisted customers in entering and exiting rides, providing balance support and general directions
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area
- Operated rides and attractions according to written guidelines to reduce injuries
- Demonstrated proper use of safety harnesses and other safety equipment
Line Server/Busser
Mama Margie's
07.2015 - 06.2016
- Handled food preparation in a fast paced environment
- Job duties included cleaning and sanitizing tables to ensure all company standards were met or exceeded
- Honest, trustworthy and punctual
- I maintained a neat and clean appearance at all times
- Excellent in multi-tasking
- Sustained an energetic, friendly and enthusiastic attitude with customers continuously.
Education
High School Diploma -
Earl Warren High School
06.2017
Skills
- Honesty and integrity Strong collaboration and work ethic Excellent computer skills, to include
- Word, Excel, PowerPoint and Microsoft Outlook
- Seasoned communicator with excellent interpersonal and resolution conflict skills Work well in with team environments
- Soft Skills include, adaptability, problem solving, collaboration, time management and critical thinking
- Billing Data Verification
- Diagnostic Codes
- Payment Method
- Billing Statement Management
Languages
Spanish
Native or Bilingual
Timeline
Dental Insurance Biller
La Cantera Dental
02.2022 - Current
Dental Treatment Coordinator
Smile Structure Dentistry and Braces
08.2019 - 02.2022
Professional House Cleaner
Cleaning Authority
06.2018 - 08.2019
Shift Lead
Creamistry
07.2017 - 05.2018
Drive Thru Order taker
Wendy's Restaurants
04.2017 - 06.2017
Ride Operator
Six Flags Fiesta Texas
10.2016 - 12.2016
Line Server/Busser
Mama Margie's
07.2015 - 06.2016
High School Diploma -
Earl Warren High School
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