Chrystal Pastell
Torrance,CA
Summary
A highly organized and detail-oriented individual looking for a remote position to utilize skills to provide exemplary service to a company and their customers.
Overview
28
28
years of professional experience
Work History
Real Estate Transaction Coordinator
AY Realty
01.2016 - Current
- Reviewed and executed confidential documents, contracts and disclosures.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Coordinated appointments to show tenants and buyers prospective homes.
Human Resources Director /Payroll Administrator
Goodridge USA
01.2008 - 12.2016
- Updated HR database with new employee information, changes in benefits, and other details.
- Developed and implemented HR policies and procedures to promote a clear and consistent approach to managing employees, including the development of a company-wide employee handbook.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
- Recruitment; assisted with writing job postings, conducted initial interviews of potential candidates to move on to the next stage of manager interviews.
- Worked closely with managers to develop up to date job descriptions for each company position.
- Administered annual performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
- Developed and administered progressive discipline plan with PIP to be used company wide.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures, while working closely with managers.
- Administered employee benefits programs and assisted with open enrollment, to include Health & Dental Insurance, LTD, 401K Plan, Vacation, PTO for 80+ employees across multiple states and locations.
- Maintained all company insurance policies, including but not limited to Liability, D&O, Auto, EPLI and Workers Compensation.
- Handled all workers compensation claims from beginning to end.
- Managed payroll data entry and processing for 80+ employees, using ADP, Paychex & Paycom to comply with predetermined company guidelines and individual state guidelines.
- Managed vacation, sick leave, PTO and leave of absences for all employees.
- Generated labor reports for facility managers on a monthly basis.
- Member of the safety committee tasked with monitoring the safety and health practices to protect employees from hazards and promote healthy work habits.
- Handled terminations, including planned RIF, discipline terminations and conducted exit interviews.
- Attended all unemployment hearings as a representative for the company
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Member of management team tasked with managing the daily operations on a company-wide basis.
Accounts Payable Manager
Goodridge USA
01.2006 - 12.2008
- Managed accurate and timely processing of over 100 invoices per month.
- Utilized the 3-way match system and direct posting, working closely with purchasing to address any discrepancies.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Partnered with finance team to complete month-end accruals and account reconciliations.
- Input all relevant transactions and supervised properly within accounting system.
- Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status.
- Brought all price and/or material variances to the attention of the purchasing and production departments in a timely manner.
- Maintenance of all vendor files, making sure that all W-9's and resale cards are up to date using the most current information from the IRS and preparation of 1099's at year end.
Assistant Property Manager
Parkview Apartments
01.2004 - 12.2006
- Showed apartments to potential tenants and answered questions regarding community.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Attended eviction hearings, when needed.
HR / Office Manager / Accounting
The Ely Company
01.1997 - 12.2006
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Edited documents to improve accuracy of language, flow, and readability.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Coordinated office events, seminars and meetings for staff and clients.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Telemarketing / Data Entry
Your Man Tours
01.1996 - 12.1996
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Followed established procedures to enter and process data correctly.
Education
High School Diploma -
North Torrance High School
Torrance, CAGraphic Design & Word Perfect
Southern California Regional Occupational Center
Torrance, CAGeneral Studies
El Camino College
Torrance, CACompletion of OSHA 10 Hour Training
Volt Workforce
Orange, CACert. in Documentation, Discipline & Discharge
EDD
Computer Networking
CEI
Carson, CASkills
- Detail-oriented, fast learner; needing little direction
- Works well and efficiently in a fast paced environment
- Excellent 10-Key; Type 65 WPM
- Working knowledge of Microsoft Applications (Word, Excel, Outlook, Powerpoint, Visio)
- Working knowledge of Google Suite Applications
- Working knowledge of JobBoss Software and AS/400
- Working knowledge of payroll software (ADP, Paychex, Paycom)
Additional Information
Volunteering roles with PTA, School Library, Girl Scouts of America
Timeline
Real Estate Transaction Coordinator
AY Realty
01.2016 - Current
Human Resources Director /Payroll Administrator
Goodridge USA
01.2008 - 12.2016
Accounts Payable Manager
Goodridge USA
01.2006 - 12.2008
Assistant Property Manager
Parkview Apartments
01.2004 - 12.2006
HR / Office Manager / Accounting
The Ely Company
01.1997 - 12.2006
Telemarketing / Data Entry
Your Man Tours
01.1996 - 12.1996
High School Diploma -
North Torrance High School
Graphic Design & Word Perfect
Southern California Regional Occupational Center
General Studies
El Camino College
Completion of OSHA 10 Hour Training
Volt Workforce
Cert. in Documentation, Discipline & Discharge
EDD
Computer Networking
CEI
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