Chrystal Purvis

• Delivered high-quality direct and indirect nursing care to patients.
• Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
• Answered telephones promptly and courteously
• Collaborated with multidisciplinary teams to develop long term goals for patients who require ongoing treatment.
• Observed strict confidentiality and safeguarded all patient-related information.
• Participated in quality improvement initiatives to enhance patient care outcomes.
• Worked as part of healthcare team to assess patient needs, plan and modify care and implement interventions.
• Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain, and optimize patient outcomes.
• Answered patients' calls to determine how to assist.
• Participated in educational programs to keep up-to-date on new developments in nursing practice.
• Performed triage to maximum team productivity and effectiveness.
• Worked with social workers, physical therapists and speech therapists to assess patient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
• Interviewed patients to obtain medical history.
• Facilitated communication between patients, families, and healthcare professionals.
• Communicated with patients with compassion while keeping medical information private.
• Provided emotional support to patients and families during difficult times.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Answered telephones promptly and courteously while scheduling appointments for patients.
• Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
• Organized medical supplies and equipment to maintain a safe and efficient work environment.
• Collected biological samples from patients and performed routine lab tests to support diagnosis.
• Documented all treatments given in accordance with established guidelines.
• Assembled and used catheters, tracheotomy tubes or oxygen suppliers.
• Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
• Prepared and administered vaccines, medications, controlled substances and narcotics as prescribed and sterilized and stored instruments, equipment and supplies.
• Delivered high-quality direct and indirect nursing care to patients.
• Measured and recorded patient height, weight and other vital signs.
• Inoculated and vaccinated patients to immunize against communicable diseases.
• Documented patient medical histories, current symptoms and vitals.
• Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
• Assisted physicians during office procedures by preparing exam rooms and sterilizing instruments.
• Provided emotional support to both patients and their families in times of need.
• Monitored infection control procedures to verify facility-wide health and safety.
• Monitored any changes in the condition of the patient closely and reported it immediately.
• Educated patients on proper wound care techniques following surgery or injury.
• Observed strict confidentiality and safeguarded all patient-related information.
• Reviewed lab results for accuracy prior to delivering them to the physician.
• Coordinated computerized functions for automated prescriptions, patient medical records and laboratory information and trained other office staff members in electronic operations.
• Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
• Participated in continuing education activities in order to stay up-to-date on best practices.
• Collected blood, urine or sputum from patients to perform routine laboratory tests.
• Took temperatures or blood pressures, dressed wounds and provided other basic patient care or treatments.
• Responded to routine patient inquiries, assessed patient needs, conferred with physician regarding care plan and assisted physician with sensitive components of examinations.
• Collected biological samples for routine laboratory testing to assist diagnostic processes.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Utilized various computer software programs proficiently in order to document patient data.
• Educated patients in regards to office policies, medical procedure steps, recovery measures and medication instructions.
• Prepared patients for examinations, tests or treatments and explained procedures.

Assist providers in clinic specializing in allergies, asthma, and chronic sinusitis.

• Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
• Adhered to treatment plan instructions when administering medications and treatments to patients.
• Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Accurately recorded interactions in medical charts, documenting accidents and interventions applied.

Worked as a nurse in the intake department coordinating & working up referrals that came into the office. Specifically looking at acuity levels & for appropriateness for home health.

I started off as a Patient Care Tech while still completing the LPN program. I worked in ICU & monitored telemetry for the hospital. I then graduated in December of 2008 & began my career as an LPN. I continued to work night shift in ICU & medical surgical floor as a bedside nurse. I completed my LPN course required by Baptist to initiate Intravenous Therapy. I then got a promotion to day shift Utilization Review. I worked in case management as well in the absence of the RN case manager. I also did social work while BHMC-Stuttgart was without a social worker. I was also responsible for coordinating & teaching the Mash Program to high school students. Mash is a two week summer camp for high school students thinking of going into the medical field once they’ve graduated high school. I also served as President of AR county partners in health for two years while being employed by Baptist Health Medical Center Stuttgart.