Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Accomplishments
Work Preference
Timeline
Generic

Chrystal Stevens

Windsor,IL

Summary

Caring and diligent transportation worker adept at keeping passengers safe and secure. Knowledgeable about regulatory requirements, emergency response and behavior management strategies.

Bringing few years of related experience and the desire to make a positive impact on students.

Energetic and friendly Bus Attendant with several years of experience supervising passengers for safe and positive experiences. Demonstrated proper use of wheelchair lift and orthopedic devices. Maintained clean and sanitary school bus through regular, scheduled checks.

Motivated worker always comes to work when scheduled.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Outgoing person and motivated in working with people in any environment. Work great as a team person.

Do what is asked of me not just as being a monitor.

Work great at customer service, helping others out in any way possible.

Overview

9
9
years of professional experience
1
1
Language

Work History

Bus Monitor

IL Central School Bus
02.2022 - Current

Assisted driver in monitoring and managing student behaviors to promote safety.

  • Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
  • Partnered with bus drivers to create welcoming environment for students entering vehicle each morning.
  • Contributed to development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.
  • Conducted thorough inspections of bus before and after each route, identifying potential safety hazards or maintenance needs.
  • Increased accessibility for wheelchair users by operating specialized equipment when needed, facilitating smooth boarding processes for all passengers.
  • Secured special seats and restraint devices used by students.
  • Responded to medical crises and behavioral problems to maintain safe travel.
  • Kept student personal and medical information in strictest confidence.
  • Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
  • Facilitated clear communication between parents, school staff, and bus drivers regarding any incidents or concerns that arose during transit.
  • Reduced instances of bullying by actively observing student interactions and intervening when necessary.
  • Ensured timely arrival at designated stops by closely following established schedules and routes.
  • Assisted bus driver in maintaining order, ensuring safe and efficient transportation experience for all passengers.
  • Streamlined boarding process by efficiently guiding students to their assigned seats and ensuring all belongings were properly stowed.
  • Assisted students in navigating difficult social situations on bus, promoting healthy relationships among peers.
  • Supported special needs students with individualized care, fostering inclusive environment.
  • Enhanced student safety by diligently monitoring behavior and addressing issues promptly.
  • Promoted positive atmosphere on bus through consistent enforcement of rules and respectful interactions with students.
  • Worked with bus driver and parents to meet specialized needs of passengers.
  • Enforced safety guidelines for passenger transportation to keep children safe and driver free of distraction.

Deli Clerk

Hucks Gas Station
Mattoon, IL
08.2020 - 08.2022
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising quality of work or customer satisfaction.
  • Contributed to positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
  • Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
  • Collaborated with team members to meet tight deadlines during peak delivery periods.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Stayed current on company policies and industry best practices, attending training sessions as required for continued growth in role.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Managed customer inquiries and complaints in polite and professional manner.
  • I had to make food and put it out in two different deli cabinets.
  • Had to make sure hot carts food stayed within its time frame, make sure that it didn't expire, kept it full at all times.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Care Giver

DHR
10.2020 - 02.2021
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting patient's personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Contributed to positive atmosphere for patients by using effective communication and active listening skills.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client's progress, informing adjustments in care plans when necessary.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Implemented fall prevention strategies within home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.

Bus Monitor

First Student School Bus
09.2015 - 12.2018
  • Assisted driver in monitoring and managing student behaviors to promote safety.
  • Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
  • Partnered with bus drivers to create welcoming environment for students entering vehicle each morning.
  • Contributed to development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.
  • Increased accessibility for wheelchair users by operating specialized equipment when needed, facilitating smooth boarding processes for all passengers.
  • Detailed factors such as weather, incidents, and aid rendered in daily reports to management.
  • Responded to medical crises and behavioral problems to maintain safe travel.
  • Secured special seats and restraint devices used by students.
  • Managed emergency bus evacuations with appropriate use of emergency door.
  • Kept student personal and medical information in strictest confidence.
  • Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Conducted patrols to identify and help those in need of immediate care and assistance.
  • Trained new bus monitors in proper protocols and procedures, upholding high standards for performance within team.
  • Continuously updated knowledge of applicable laws and regulations governing school transportation services to ensure compliance at all times.
  • Facilitated clear communication between parents, school staff, and bus drivers regarding any incidents or concerns that arose during transit.
  • Assisted bus driver in maintaining order, ensuring safe and efficient transportation experience for all passengers.
  • Streamlined boarding process by efficiently guiding students to their assigned seats and ensuring all belongings were properly stowed.
  • Provided first aid as needed while on duty, responding quickly to medical emergencies until further assistance arrived.
  • Managed challenging behaviors effectively by employing de-escalation techniques learned through ongoing professional development opportunities.
  • Maintained accurate records of student attendance on bus, aiding in tracking and reporting trends.
  • Supported special needs students with individualized care, fostering inclusive environment.
  • Maintained open lines of communication with school administrators, providing updates on any notable occurrences during daily transportation activities.

Education

High School Diploma -

Oakland High School
Oakland, IL
05.2002

Skills

Patience and Empathy
Mobility support
Driver assistance
Behavior monitoring
Emergency Procedures

  • Reliability and punctuality
  • Medical aid experience
  • Cleaning skills
  • Safety awareness
  • Mobility support
  • Driver assistance
  • Behavior monitoring
  • Emergency Procedures
  • Emergency Response
  • Assertiveness
  • Security understanding
  • Strong Work Ethic
  • Verbal Communication
  • Social Perceptiveness
  • Emotional Support
  • Special Needs Support
  • Background Checks
  • Attendance recording
  • Rule Enforcement
  • Parent relationship development
  • Safety Monitoring

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Supervised team of staff members.
  • Achieved goals by completing with accuracy and efficiency.
  • Achieved through effectively helping with
  • Trained and mentored several employees.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Work Preference

Work Type

Full TimePart Time

Important To Me

Paid sick leaveFlexible work hoursPaid time off

Timeline

Bus Monitor

IL Central School Bus
02.2022 - Current

Care Giver

DHR
10.2020 - 02.2021

Deli Clerk

Hucks Gas Station
08.2020 - 08.2022

Bus Monitor

First Student School Bus
09.2015 - 12.2018

High School Diploma -

Oakland High School
Chrystal Stevens