Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Chrystal Thompson

Abilene,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
Certification
9
9
years of professional experience

Work History

CCMA

Hendrick Clinic
Abilene, TX
01.2024 - Current
  • Delivered services to customer locations within specific timeframes.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Applied effective time management techniques to meet tight deadlines.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Passionate about learning and committed to continual improvement.
  • Resolved problems, improved operations and provided exceptional service.

Certified Medical Assistant

Presbyterian Medical Care Mission
Abilene, TX
03.2017 - 01.2022
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Completed EKGs and other tests based on patient presentation in office.
  • Taught patients about medications, procedures, and care plan instructions.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Measured patient pulse oximetry.
  • Prepared and administered medications to alleviate patient symptoms.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Oriented and trained new staff on proper procedures and policies.
  • Prepared lab specimens for diagnostic evaluation.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Measured patient spirometry.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Phlebotomist

Dr. Tim Martin
Abilene, TX
12.2015 - 03.2017
  • Assisted in training and onboarding new phlebotomists.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Organized daily work based on collection priority.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Conducted venipuncture and other CT procedures.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Verified proper storage and transportation of specimens to laboratories.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Verified patients' identification for proper sample collection.
  • Packaged and shipped specimens to central lab daily.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Monitored supply levels and placed orders for laboratory supplies.
  • Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Reviewed and processed requisitions for laboratory tests.
  • Followed established safety protocols and standards to minimize risk of infection and injury.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Provided guidance and support to laboratory personnel.
  • Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.

Education

Certification - Certified Medical Assistant

American Commercial College - Abilene
Abilene, TX
05-2006

Certification - Phlebotomy

TSTC
Abilene, TX
10-2003

Some College (No Degree) - Criminal Justice

South Plains College
Levelland, TX

Some College (No Degree) - Nursing

TSTC
Sweetwater, TX

Skills

  • Quality Assurance
  • Computer Skills
  • Critical Thinking
  • Supervision and leadership
  • Verbal Communication
  • Multitasking
  • PPE use
  • Clerical Support
  • First Aid/CPR
  • Task Prioritization
  • Organizational Skills
  • Time Management
  • Social Perceptiveness
  • Customer Service
  • Customer Relations
  • Training and Development
  • Planning and Coordination
  • Data Entry
  • Analytical and Critical Thinking
  • MS Office
  • [Type] Software Proficiency
  • Google Workspace
  • Maintenance and Repair
  • Written Communication
  • PPE Compliance
  • Attention to Detail

Certification

  • Phlebotomy certificate
  • Certified Clinical Medical Assistant Certificate

Languages

English
Professional

Timeline

CCMA

Hendrick Clinic
01.2024 - Current

Certified Medical Assistant

Presbyterian Medical Care Mission
03.2017 - 01.2022

Phlebotomist

Dr. Tim Martin
12.2015 - 03.2017

Certification - Certified Medical Assistant

American Commercial College - Abilene

Certification - Phlebotomy

TSTC

Some College (No Degree) - Criminal Justice

South Plains College

Some College (No Degree) - Nursing

TSTC
Chrystal Thompson