Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chrystal Webb

Summary

Authorized to work in the US for any employer Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience

Work History

Factory Line Worker

Conagra Brands Inc
08.2021 - 09.2023
  • Increased production efficiency by streamlining assembly line processes and identifying areas for improvement.
  • Reduced machine downtime by performing regular maintenance checks and promptly addressing issues.
  • Maintained high product quality standards through thorough inspection of finished goods and immediate correction of defects.
  • Collaborated with team members to meet daily production quotas consistently and efficiently.
  • Enhanced workplace safety by adhering to company guidelines, participating in training sessions, and reporting hazards immediately.
  • Contributed to a positive work environment by assisting coworkers when needed and maintaining open communication with supervisors.
  • Operated various machinery proficiently, resulting in consistent product output while minimizing waste.
  • Followed detailed instructions to assemble products accurately, ensuring customer satisfaction with the final result.
  • Consistently met or exceeded individual performance targets, contributing to overall team success in achieving factory goals.
  • Developed strong multitasking abilities by managing multiple tasks simultaneously on the assembly line without sacrificing quality or efficiency.
  • Participated in continuous improvement initiatives, providing feedback to supervisors regarding potential process enhancements.
  • Demonstrated adaptability by quickly learning new equipment and techniques as required for different production stages.
  • Maintained accurate records of completed work, allowing for efficient tracking of progress towards factory objectives.
  • Assisted with inventory management by conducting periodic audits and organizing stock, reducing time spent locating necessary materials during production runs.
  • Supported cross-training efforts within the team, enabling greater flexibility in worker assignments and reducing bottlenecks during peak periods.
  • Troubleshot equipment malfunctions swiftly, preventing prolonged delays in production schedules.
  • Suggested improvements to warehouse layout for better workflow optimization, leading to increased productivity among team members.
  • Upheld strict cleanliness standards on the factory floor by regularly disposing of waste materials properly and keeping work areas tidy.
  • Assisted with training new hires on factory procedures and equipment, ensuring a smooth onboarding process for all team members.
  • Contributed to waste reduction efforts by carefully monitoring material usage during production and suggesting adjustments when needed.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Troubleshot assembly line to repair malfunctions and avoid disruptions.
  • Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Monitored production to determine adherence to schedule and minimize delays.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Streamlined production process to maximize safety and productivity.
  • Followed outlined specifications to implement assembly plans.
  • Documented production data and output to enable tracking history and maintain accurate records.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Operated various machines used in production processes.
  • Performed quality checks on finish products to verify compliance specifications and assign appropriate quality grades.
  • Utilized safety devices and procedures to protect personnel and equipment.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Completed daily inspection of machines and equipment.
  • Monitored production processes to identify and address potential issues.
  • Adjusted equipment to meet different productivity levels.
  • Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
  • Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
  • Facilitated collaboration between production and other departments.
  • Investigated and resolved production issues.
  • Developed and implemented process improvement strategies.
  • Collaborated with engineering teams to improve production efficiency.

Factory Worker/Machine Operator

Henniges Automotive
07.2014 - 07.2021
  • Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
  • Enhanced product quality through meticulous inspection and identification of defects for corrective action.
  • Reduced downtime by conducting preventive maintenance on machinery, ensuring smooth operations.
  • Collaborated with team members to meet daily production quotas, promoting a positive work environment.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
  • Assisted in training new employees, providing guidance and sharing knowledge of factory processes.
  • Monitored inventory levels to ensure sufficient supplies were available for uninterrupted production runs.
  • Conducted routine quality checks using precision measuring tools, guaranteeing high standards were met consistently.
  • Contributed to reducing waste by implementing sustainable practices such as recycling or reusing materials when possible.
  • Supported continuous improvement initiatives by participating in Lean Manufacturing workshops and implementing learned strategies.
  • Loaded and unloaded raw materials from trucks, ensuring timely delivery for production needs.
  • Documented daily production data accurately, allowing for better tracking and analysis of operational performance metrics.
  • Adhered to strict safety regulations while operating heavy machinery, minimizing accidents on the factory floor.
  • Consistently met or exceeded personal productivity goals set forth by management, driving overall team success.
  • Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
  • Participated in regular safety meetings to stay updated on best practices and identify areas for improvement within the facility.
  • Utilized problem-solving skills to troubleshoot equipment malfunctions quickly, minimizing delays in the manufacturing process.
  • Worked closely with other departments such as Quality Control or Logistics teams to ensure seamless coordination across all stages of manufacturing.
  • Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
  • Carefully packaged finished products and prepared for shipment.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Loaded and unloaded parts on production line to establish smooth operations.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Inspected and adjusted work performed to meet expectations.
  • Participated in training sessions to enhance skills and knowledge.
  • Inspected materials before assembly to verify compliance of quality control standards.
  • Utilized hand tools and power tools to assemble products, practicing safety measures.
  • Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Monitored machinery to identify concerns, make corrections, or report complex problems.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Coached fellow workers to operate machines properly and comply with safety procedures.
  • Maintained organized work area by cleaning and removing hazards.
  • Made sure that products were produced on time and are of good quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Inspected finished products for quality and adherence to customer specifications.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Inspected products and machines to maintain quality and efficiency.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Adjusted machines to increase productivity for runs.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Collaborated with other departments to optimize production workflows.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.

Bartender/Server

The Buckin Bull Saloon
03.2012 - 06.2014
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Continuously updated knowledge of industry trends, introducing new cocktails and techniques to the menu.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
  • Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases.
  • Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
  • Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Followed strict recipes and drink measurements to minimize product used.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Helped management plan and serve bar menu exceeding customer expectations.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Created attractive bar displays by strategically arranging bottles and glasses.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
  • Built relationships with vendors to manage orders and negotiate costs.

Bartender Shift Manager

LAURA LAW
06.2011 - 03.2012
  • Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
  • Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
  • Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
  • Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
  • Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
  • Developed innovative drink recipes that became popular among patrons, boosting sales and enhancing the establishment''s reputation.
  • Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
  • Contributed to an increase in nightly revenue by upselling premium products and suggesting food pairings for various beverages.
  • Collaborated with other managers to develop promotional events that attracted new clientele and generated additional revenue streams.
  • Implemented effective scheduling practices that maximized staff coverage during peak hours without exceeding budget limitations.
  • Increased efficiency by creating streamlined processes for opening and closing procedures, reducing labor costs while maintaining quality standards.
  • Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
  • Reduced wait times for customers by optimizing bartender shifts during high-traffic periods.
  • Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
  • Maintained consistent inventory records by conducting regular audits of liquor supplies, adjusting orders as necessary based on demand trends.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
  • Assisted in managing special events such as private parties or corporate functions, coordinating staff efforts for seamless execution.
  • Evaluated staff performance regularly to identify areas of improvement or potential growth opportunities within the team structure.
  • Spearheaded staff training sessions on relevant topics such as safe alcohol service, food handling practices, and customer engagement techniques.
  • Monitored compliance with local and state liquor laws, ensuring all employees were properly trained and licensed to serve alcoholic beverages.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Polished glassware, bussed tables, and removed debris to keep customer areas clean.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Set up bar for operation, obtained cash bank, and stocked service bar.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Trained [Number] new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Served high customer volumes during special events, nights, and weekends.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Followed strict recipes and drink measurements to minimize product used.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Motivated staff to perform at peak efficiency and quality.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Purchased food and cultivated strong vendor relationships.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Developed unique events and special promotions to drive sales.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Maximized quality assurance by completing frequent line checks.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Coordinated with catering staff to deliver food services for special events and functions.

Factory Worker/Machine Operator

Highland Supply Corporation
07.2010 - 02.2011
  • Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
  • Enhanced product quality through meticulous inspection and identification of defects for corrective action.
  • Reduced downtime by conducting preventive maintenance on machinery, ensuring smooth operations.
  • Collaborated with team members to meet daily production quotas, promoting a positive work environment.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
  • Assisted in training new employees, providing guidance and sharing knowledge of factory processes.
  • Monitored inventory levels to ensure sufficient supplies were available for uninterrupted production runs.
  • Conducted routine quality checks using precision measuring tools, guaranteeing high standards were met consistently.
  • Contributed to reducing waste by implementing sustainable practices such as recycling or reusing materials when possible.
  • Supported continuous improvement initiatives by participating in Lean Manufacturing workshops and implementing learned strategies.
  • Loaded and unloaded raw materials from trucks, ensuring timely delivery for production needs.
  • Documented daily production data accurately, allowing for better tracking and analysis of operational performance metrics.
  • Adhered to strict safety regulations while operating heavy machinery, minimizing accidents on the factory floor.
  • Consistently met or exceeded personal productivity goals set forth by management, driving overall team success.
  • Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
  • Participated in regular safety meetings to stay updated on best practices and identify areas for improvement within the facility.
  • Utilized problem-solving skills to troubleshoot equipment malfunctions quickly, minimizing delays in the manufacturing process.
  • Worked closely with other departments such as Quality Control or Logistics teams to ensure seamless coordination across all stages of manufacturing.
  • Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
  • Carefully packaged finished products and prepared for shipment.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Loaded and unloaded parts on production line to establish smooth operations.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Inspected and adjusted work performed to meet expectations.
  • Participated in training sessions to enhance skills and knowledge.
  • Inspected materials before assembly to verify compliance of quality control standards.
  • Utilized hand tools and power tools to assemble products, practicing safety measures.
  • Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Monitored machinery to identify concerns, make corrections, or report complex problems.
  • Weighed and measured items to prevent waste and meet quality standards.
  • Coached fellow workers to operate machines properly and comply with safety procedures.
  • Maintained organized work area by cleaning and removing hazards.
  • Made sure that products were produced on time and are of good quality.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Inspected finished products for quality and adherence to customer specifications.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Inspected products and machines to maintain quality and efficiency.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Adjusted machines to increase productivity for runs.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Collaborated with other departments to optimize production workflows.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Reviewed production schedules and streamlined processes.
  • Oversaw logistics and inventory management for storeroom.
  • Drilled floors, hung plywood, and applied [Product] to achieve production requirements.

Assistant Manager

Cato's
04.2007 - 05.2010
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Created employee schedules to align coverage with forecasted demands.
  • Developed strategy to increase sales and drive profits.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Increased employee performance and job satisfaction to strengthen retention and engagement.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Monitored security to protect employees, customers and property.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Developed detailed plans based on broad guidance and direction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Launched quality assurance practices for each phase of development
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.

Education

Emergency Medical Technology

Southeastern Community College
Keokuk, IA

Anatomy and PhysiologyCollege Algebra

JOHN WOOD COMMUNITY COLLEGE
Quincy, IL

Skills

  • Anatomy Knowledge
  • Physiology Knowledge
  • Medical Terminology
  • Additional Information
  • SKILLS & ABILITIES
  • Microsoft Office
  • Word
  • Access
  • Excel
  • Powerpoint
  • Promotions and Events
  • Beverage Knowledge
  • Decision Making
  • Health and Safety
  • POS System Operation
  • Quality Control
  • Staff Supervision
  • Conflict Resolution
  • Cash Handling
  • Upselling Strategies
  • Team Leadership
  • Sales Techniques
  • Customer Service
  • Multitasking Abilities
  • Time Management
  • Training and Development
  • Scheduling Staff
  • Vendor Relations
  • Problem Solving
  • Inventory Management
  • Interpersonal Skills
  • Performance Evaluation
  • Budget Management
  • Adaptability and Flexibility
  • Suggestive Selling
  • Basic Accounting
  • Payment Processing
  • Health Codes Compliance
  • Staff Management
  • Organizational Ability
  • ABC Standards
  • Outgoing Personality
  • Responsible Alcohol Service
  • Highly Reliable
  • Hospitality Service Expertise
  • Handling Difficult Customers
  • New Hire Training
  • Cash Register Operation
  • Clear and Effective Communication
  • Performance Improvement
  • Team Training and Development
  • Complex Problem-Solving
  • Relationship Building
  • Quality Assurance
  • Expense Tracking
  • Strategic Planning
  • Payroll Administration
  • Money Handling
  • Recruitment
  • Employee Supervision
  • Purchasing
  • Collaboration and Teamwork
  • Facilities Planning
  • Scheduling
  • Operations Management
  • Fire Safety Regulations
  • Employee Performance Evaluations
  • Recruitment and Hiring

Timeline

Factory Line Worker

Conagra Brands Inc
08.2021 - 09.2023

Factory Worker/Machine Operator

Henniges Automotive
07.2014 - 07.2021

Bartender/Server

The Buckin Bull Saloon
03.2012 - 06.2014

Bartender Shift Manager

LAURA LAW
06.2011 - 03.2012

Factory Worker/Machine Operator

Highland Supply Corporation
07.2010 - 02.2011

Assistant Manager

Cato's
04.2007 - 05.2010

Emergency Medical Technology

Southeastern Community College

Anatomy and PhysiologyCollege Algebra

JOHN WOOD COMMUNITY COLLEGE

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Chrystal Webb