Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Chrystal Weber

Chrystal Weber

San Antonio,TX

Summary

Dynamic and dependable professional with a clean driving record and exceptional customer interaction skills, honed during tenure at Walmart. Proven ability to manage routes efficiently while ensuring quality assurance and timely deliveries. Recognized for fostering positive relationships and maintaining a positive attitude in fast-paced environments.

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times.

Overview

8
8
years of professional experience

Work History

InHome Delivery Driver

Walmart
08.2023 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Verified accuracy of all deliveries against order forms.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Fostered positive working relationships with regular customers.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Minimized company liability and risks to loads by obeying traffic laws.

Food/Consumables Team Associate

Walmart
04.2022 - 08.2022
  • Developed strong cooperative relationships with coworkers and managers.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Maintained productive, efficient approach to all tasks.
  • Created appealing displays for routine arrangements and special promotions.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted customers in selecting merchandise best suited to needs.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Monitored and verified merchandise for proper prices and labels.

Deli/Bakery Teamlead

Walmart
02.2021 - 04.2022
  • Worked different stations to provide optimal coverage and meet production goals.
  • Coached team members in techniques necessary to complete job tasks.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Assisted in recruitment to build team of top performers.
  • Generated reports detailing findings and recommendations.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Frequently inspected production area to verify proper equipment operation.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Devised and implemented processes and procedures to streamline operations.

Academy Department Manager

Walmart
08.2019 - 02.2021
  • Implemented program-level departmental policies and procedures to support educational program and curriculum.
  • Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
  • Established and updated objectives and tools for overall program and each department to enhance operations.
  • Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
  • Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
  • Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Produce Department Manager

Walmart
08.2018 - 08.2019
  • Planned attractive produce displays, using color and texture to enhance.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Priced produce to achieve margin and sales goals.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Coached and mentored new team members.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Selected items for specials and marked down items to reduce losses.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Assisted customers with produce questions.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Established team priorities, maintained schedules and monitored performance.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Defined clear targets and objectives and communicated to other team members.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Developed detailed plans based on broad guidance and direction.

Dairy Department Manager

Walmart
06.2018 - 08.2018
  • Managed senior-level personnel working in marketing and sales capacities.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Launched quality assurance practices for each phase of development
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Defined clear targets and objectives and communicated to other team members.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Developed detailed plans based on broad guidance and direction.

Overnight Stocker/Produce Cleaner

Walmart
06.2017 - 06.2018
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Maintained neat, organized stockroom free of hazards.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked designated items on shelves, end caps and displays.
  • Greeted store customers.
  • Kept work areas neat, clean and free from debris.
  • Used FIFO while stocking product to the home on the salesfloor.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Stocked shelves to match planogram images and instructions.
  • Operated equipment such as pallet jacks.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Cleaned and reset Produce modular.
  • Properly stored cleaning supplies according to health and safety regulations and company policy.
  • Unloaded Produce Truck, rotated and stored produce in back steel, stocked produce salesfloor, and culled through produce on the salesfloor using the (WIBI) Would I Buy It book to guarantee freshness of produce products.
  • Used proper labeling and signing on the salesfloor to display accurate pricing.
  • Used proper labeling and date gun to execute rotation and storage of fresh produce.


Education

Associate of Science - Dental Hygeniest

LCCC
Cheyenne, WY

High School Diploma -

LCCC
Cheyenne, WY
08-2014

Skills

  • Package scanning
  • Order verification
  • Quality assurance
  • Clean driving record
  • Multitasking and organization
  • Time management skills
  • Loading and unloading
  • Punctual and reliable
  • Customer interaction
  • Route management
  • Safe driving
  • Attention to detail
  • Clear communication
  • Vehicle inspection
  • Dependable and reliable
  • Positive attitude

Timeline

InHome Delivery Driver

Walmart
08.2023 - Current

Food/Consumables Team Associate

Walmart
04.2022 - 08.2022

Deli/Bakery Teamlead

Walmart
02.2021 - 04.2022

Academy Department Manager

Walmart
08.2019 - 02.2021

Produce Department Manager

Walmart
08.2018 - 08.2019

Dairy Department Manager

Walmart
06.2018 - 08.2018

Overnight Stocker/Produce Cleaner

Walmart
06.2017 - 06.2018

Associate of Science - Dental Hygeniest

LCCC

High School Diploma -

LCCC

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