Chrystal Wiederholt
Kennewick,WA
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
4
4
years of professional experience
Work History
Cashier
Horn Rapids RV Resort
Richland, WA
10.2020 - 02.2021
- Conducted price checks for special orders and discounts upon customer requests.
- Managed the cash register with efficiency and accuracy to process payments through multiple methods including cash, checks, credit cards,gift cards,and automatic debits.
- Performed regular maintenance tasks to keep the checkout area clean and organized including cleaning countertops, registers, windowsills, and floors.
- Monitored purchase records, maintained orderly checkout area and restocked supplies as necessary.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Learned roles of other departments to provide coverage and keep store operational.
- Verified customer age requirement for alcohol or tobacco purchases.
- Answered phone calls to assist customers with questions and orders.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Handled returns and exchanges according to company policies.
Cashier
Trotters Whoa & Go
Broken Bow, NE
05.2018 - 09.2020
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained cleanliness and organization of work areas on a daily basis to optimize efficiency.
- Ensured store cleanliness and appeal through regular organization of displays and merchandise racks.
- Ensured prompt customer greetings and effective responses to inquiries.
- Processed customer payments quickly and returned exact change and receipts.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Checked personal identifications during alcohol and tobacco sales.
- Bagged purchases appropriately to protect merchandise from damage.
- Followed proper opening/closing procedures for cashier station security.
- Resolved transaction disputes in a professional manner while maintaining rapport with customers.
- Assisted with stocking shelves when needed ensuring a seamless shopping experience.
Cashier
Shell Gas Station
Easton, WA
06.2017 - 11.2018
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Ensured merchandise availability by maintaining organized and well-stocked shelves.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified customer age requirement for alcohol or tobacco purchases.
- Greeted customers promptly and responded to questions.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained clean and organized work area for efficient operations.
- Followed proper opening/closing procedures for cashier station security.
- Assisted with stocking shelves when needed ensuring a seamless shopping experience.
Education
GED -
Kiona-Benton City High School
Benton City, WA06-2001
Skills
- Cash Register Operation
- Customer Service
- Customer Assistance
- POS Systems
- Payment Collection
- ID Verification
- Cash Handling
- Merchandise Restocking
- Organizational abilities
- Customer service excellence
- Cleaning and sanitizing
- Scanner operations
- Guest inquiries
- Daily Reporting
- Money Handling
References
References available upon request.
Timeline
Cashier
Horn Rapids RV Resort
10.2020 - 02.2021
Cashier
Trotters Whoa & Go
05.2018 - 09.2020
Cashier
Shell Gas Station
06.2017 - 11.2018
GED -
Kiona-Benton City High School
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