Chrystal Harris

I am an aspiring professional with entry level sourcing and recruiting experience, musical artist, as well as Fortune 500 companies. I excel in customer service, getting results and delivering high quality work. I am seeking regular, full-time employment; and I believe I have the savvy to propel your company forward.

• Tymple Chapel, 09/01/12, Present, Recruiter and Performing Artist (Part Time), Chicago, IL, Source and recruit various artists for studio work including jingles, album background vocals and live performances, Source and recruit set travel teams to perform during out-of-town live performances, Vocal arranging and production, Source and connect with bloggers to promote Tymple Chapel artists
• Bright Star Community Outreach, 05/01/22, 06/01/24, Program Coordinator (CPS), Chicago, IL, Program planning: coordinate programs and activities; and ensure they are on schedule and within budget., Program management: monitor programs policies and practices, and support program growth and development., Staff management: assign tasks, manage workloads and schedules, and create positive relationships with participants., Finances: secure funding and manage the project budget: and generate financial reports and records., Communication: coordinate communication with the program team, stakeholders, and external parties, and keep everyone up-to-date with relevant information., Events: Schedule and organize program events, such as meetings, workshops, and conferences, and maintain agendas., Technology: manage technology for programs, such as video conferencing and presentation software, and ensure it is used correctly., Records: create and maintain program records, reports, presentations, and proposals.
• ABS Associates, 06/01/19, 02/01/22, Help Desk Agent (Temporary), Schaumburg, IL, The initial and single point of contact for all user requests and incidents., Maintain full ownership of the ticket through its lifecycle., Provide first call resolution or triage for all calls., Ensure a ticket is created in a timely, complete and accurate manner for every call or reported event., Verify user contact and asset information, categorize ticket accurately and populate ticket with full description of event., Utilize the knowledge base and other support documentation to identify, isolate, diagnose and resolve users' technical problems., Provide information and status on tickets as requested. Document all troubleshooting performed and, if applicable, the resolution., Escalate tickets to the appropriate support group
• JP Morgan Chase, 07/01/16, 04/01/19, Data Entry Specialist (temporary), Chicago, IL, Prepared source data for computer entry by compiling and sorting information; establishing entry priorities, Processed customer and account source documents by reviewing data for deficiencies and resolved discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution, Entered customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format, Maintained data entry requirements by following data program techniques and procedures
• People Scout/Seaton Corp., 03/01/13, 11/01/16, Recruiting Coordinator, Chicago, IL, Provided administrative support for all People Scout US Airways / American Airlines recruiters, Compiled all pre-employment information and updated candidate portfolios as needed, Reviewed candidates’ resumes to ensure compliance with all US Airways hiring standards, Uploaded interview guides and offer letters utilizing mypeoplescout.com, Maintained daily training spreadsheet, Conducted intake interviews with hiring managers to understand and capture hiring requirements, Conducted follow-up phone calls to clients and customers regarding open issues