Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Chrystal Toberman

Chrystal Toberman

Pana,IL

Summary

Dynamic Payroll Clerk with proven expertise at ADM, adept at payroll processing and employee training. Recognized for maintaining confidentiality and accuracy in payroll records, while enhancing operational efficiency. Strong organizational skills and critical thinking abilities drive successful outcomes in fast-paced environments. Committed to continuous improvement and delivering exceptional customer service.

Overview

17
17
years of professional experience

Work History

Payroll Clerk

ADM
Decatur, IL
06.2019 - Current
  • Operate office machines, such as photocopiers and scanners and personal computers
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities
  • Review files, records, and other documents to obtain information to respond to requests
  • Train other staff members to perform work activities, such as using computer applications
  • Count, and organize materials
  • Take ownership of trucking payroll per area and drivers
  • Tracked and managed employee leave balances, including vacation, sick, and personal leave.
  • Utilized payroll software efficiently to process payroll and generate necessary reports.
  • Managed and maintained confidential employee payroll records.
  • Managed weekly payroll duties and submitted data to payroll contractor.
  • Tracked vacation accruals and personal leave balances for each employee.
  • Processed weekly and monthly payroll for employees accurately and on time.
  • Prepared and balanced end-of-period reports and reconciled payroll issues.
  • Provided support during financial audits related to payroll.
  • Conducted regular payroll reconciliations to identify and rectify discrepancies.
  • Protected payroll operations and maintained employee confidence by keeping information private.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Compiled data from timesheets and other records to determine hours worked and pay rate.
  • Trained new employees on company timekeeping systems.
  • Developed procedures for processing payroll transactions efficiently.
  • Assisted in the development and implementation of payroll policies and procedures.
  • Handled payroll help desk and answered questions regarding correct and accurate payroll time entry.
  • Confirmed attendance, hours worked and pay rates to properly post information in appropriate records.
  • Processed and issued employee paychecks, statements of earnings and deductions.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
  • Prepared and distributed payslips to employees.
  • Managed all payroll transactions, including deductions, bonuses, and new hire information.
  • Recorded adjustments to previous pay-related errors.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Managed multiple projects simultaneously while meeting strict deadlines.
  • Identified, researched and resolved issues with hours worked.
  • Processed new employee paperwork and entered information into payroll system.
  • Processed and issued paychecks and earnings statements.
  • Reconciled payroll discrepancies by reviewing time sheets, production charts and wage tables.
  • Tracked employee vacation, personal and sick leave earnings and use.
  • Managed payroll and time and attendance systems.
  • Maintained accurate records of all payroll transactions.

Office Clerk

Aramark
Decatur, IL
08.2015 - 06.2019
  • Operate office machines, such as photocopiers and scanners and personal computers
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities
  • Review files, records, and other documents to obtain information to respond to requests
  • Train other staff members to perform work activities, such as using computer applications
  • Count, and organize materials
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Monitored and directed work of lower-level clerks.
  • Developed organizational filing systems for confidential customer records and reports.
  • Trained staff members to perform work activities and use computer applications.
  • Updated customer accounts information in the database system accurately.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Conducted data entry tasks with a high level of accuracy and efficiency.
  • Participated in team meetings to discuss progress on projects or new initiatives.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Scheduled meetings and coordinated materials to be distributed to attendees.
  • Delivered messages and ran errands.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Answered phone calls in a professional manner and transferred calls accordingly.
  • Developed forms and maintained filing systems to store confidential client information securely.
  • Facilitated communication within the office and with external partners.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Managed client communication, scanning documents and distribution of mail.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Copied, sorted and filed records of office activities and business transactions.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Created spreadsheets using Microsoft Excel for tracking data and creating reports.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Maintained confidentiality of sensitive information and documents.

Research Collector

Bettelle
01.2015 - 09.2015
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents
  • Operate office equipment, such as fax machines, copiers, or phone systems
  • Maintain scheduling and event calendars
  • Schedule and confirm appointments for clients, customers, or supervisors
  • Locate and attach appropriate files to incoming correspondence requiring replies
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
  • Order and dispense supplies
  • Conducted credit risk assessments on new and existing customers.
  • Attended training sessions offered by creditors or third-party vendors regarding new collection techniques.
  • Updated account status and maintained accurate records of all collection activities.
  • Remained calm, stayed professional, and provided exceptional service on calls, even when interacting with difficult individuals.
  • Prepared documentation required for collection and repossession activities.
  • Produced comprehensive research questions and potential hypotheses.
  • Compiled field observations and converted into data to prepare for experiments and tests.
  • Maintained a database of all research activities conducted during the course of each project.
  • Prepared reports, presentations, and articles using Microsoft Word and PowerPoint.
  • Created detailed summaries of existing studies for use in further investigations.
  • Verified accuracy of data by conducting quality assurance checks on collected materials.
  • Participated in extra training and courses to refine and improve upon industry knowledge.
  • Interpreted results from experiments and surveys to generate meaningful conclusions.
  • Supplied quality control data for regulatory submissions to support corrective actions.
  • Cleaned and prepared lab equipment for solutions, specimens and samples.
  • Gathered data from various sources, including online databases, libraries, and interviews with experts.
  • Set up, calibrated, and maintained laboratory and field research equipment.
  • Supervised supplies in inventory and notified supervisor of low stock levels.
  • Updated and maintained databases with current information.
  • Conducted testing of software and systems to ensure quality and reliability.

Office Clerk

Kelly Services
Decatur, IL
03.2015 - 08.2015
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents
  • Operate office equipment, such as fax machines, copiers, or phone systems
  • Maintain scheduling and event calendars
  • Schedule and confirm appointments for clients, customers, or supervisors
  • Locate and attach appropriate files to incoming correspondence requiring replies
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
  • Performed data entry tasks into various databases as needed.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Answered telephones, directed calls, and took messages.
  • Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
  • Maintained accurate inventory records of office supplies and equipment.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Supported bookkeeping tasks such as invoicing and expense tracking.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Answered phone calls in a professional manner and transferred calls accordingly.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Processed incoming and outgoing mail daily.
  • Troubleshot office equipment, computer hardware and software issues.
  • Greeted customers, answered inquiries, and directed them to the appropriate department.

Office Clerk

Spherion
Decatur, IL
08.2014 - 10.2014
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
  • Performed data entry tasks into various databases as needed.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Developed organizational filing systems for confidential customer records and reports.
  • Answered telephones, directed calls, and took messages.
  • Updated customer accounts information in the database system accurately.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Participated in team meetings to discuss progress on projects or new initiatives.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Created, updated and maintained detailed documents, charts, and spreadsheets to sort company information.
  • Copied, sorted and filed records of office activities and business transactions.
  • Created spreadsheets using Microsoft Excel for tracking data and creating reports.

Property Inspector

WWHIS
, IL
01.2012 - 10.2012
  • Monitor investigations of suspected offenders to ensure that they are conducted in accordance with constitutional requirements
  • Prepare correspondence, reports of inspections or investigations or recommendations for action
  • Investigate and assess damage to property and create or review property damage estimates
  • Analyze information gathered by investigation, and report findings and recommendations
  • Prepare report of findings of investigation
  • Make daily routes according to workload
  • Maintained up-to-date knowledge of inspection techniques, codes, ordinances and regulations.
  • Completed investigations into complaints, incidents and accidents at work sites.
  • Detected property use and management discrepancies by examining records, reports and associated documentation.
  • Conducted site pre-inspections and coordinated post-construction audits.
  • Documented violations and issued documentation such as stop work orders to contractors or owners.
  • Reported all findings in written documents.
  • Collected samples and other forms of evidence for documentation and analysis.
  • Conducted detailed inspections of residential, commercial and industrial buildings.
  • Evaluated landscaping elements such as fencing, walkways and retaining walls for compliance with regulations.
  • Documented any irregularities found during inspections and reported them to the appropriate authorities.
  • Investigated complaints from tenants concerning structural damage or hazardous conditions.
  • Inspected properties for compliance with local and state safety codes.
  • Assessed the condition of roofs, walls, floors and foundations for signs of deterioration or damage.
  • Reviewed building plans to ensure adherence to applicable regulations.
  • Closely inspected government property to verify compliance with contractual requirements.
  • Assessed interior features such as fireplaces, stairs, balconies and railings for proper installation.
  • Monitored construction activities to ensure conformity with approved plans.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Updated and maintained databases with current information.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.

Cashier

Wal-Mart
Taylorville, IL
11.2011 - 02.2012
  • Greet the customers entering into organization
  • Handling all the cash transaction of an organization
  • Receive payment by cash, cheques, credit card etc
  • Checking daily cash accounts
  • Guiding and solving queries of customer
  • Providing training and assistance to new joined cashier
  • Welcomed customers, offering assistance to help find store items.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Discounted purchases by scanning and redeeming coupons.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.
  • Answered customer questions and provided store information.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Greeted customers promptly and responded to questions.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Loan Department

Adecco
Springfield, IL
07.2011 - 09.2011
  • Company Overview: Wells Fargo
  • Process loan applications and documentation
  • Complete loan contracts
  • Wells Fargo
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked with cross-functional teams to achieve goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed household errands and other essential duties.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Recognized by management for providing exceptional customer service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Operated equipment and machinery according to safety guidelines.

On Site Supervisor

Unique Personnel Constants
Taylorville, IL
04.2008 - 04.2011
  • Filled all company new hire orders
  • Hiring new employees
  • Preforming background checks
  • Doing new hire Orientation
  • Entering all New Hire information in computer system
  • Writing discipline write up and giving them to employees
  • Payroll for all temp employees (50 to 500 employees)
  • Doing all exit interviews
  • Set specific goals for projects to measure progress and evaluate end results.
  • Established workflows for teams based on individual strengths and weaknesses.
  • Wrote and submitted reports on industry trends, prompting managers to develop business plans.
  • Ensured proper use of equipment and tools, while adhering to safety standards.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Maintained positive working relationship with fellow staff and management.
  • Resolved conflicts between personnel and customers in an efficient manner.
  • Implemented strategies to take advantage of new opportunities.
  • Provided guidance to staff members regarding job duties and expectations.
  • Developed relationships with external vendors or suppliers to facilitate procurement needs.
  • Created detailed reports outlining daily activities, progress updates, and any issues requiring resolution.
  • Identified needs of customers promptly and efficiently.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Performed administrative tasks such as scheduling appointments or managing correspondence.
  • Facilitated training sessions for new employees on company policies and procedures.
  • Organized client meetings to provide project updates.
  • Worked closely with human resources to support employee management and organizational planning.
  • Reviewed financial statements regularly to ensure accuracy in billing procedures.
  • Participated in weekly meetings with upper management to discuss operational objectives.
  • Assisted in the development of effective strategies to increase customer satisfaction levels.
  • Monitored employee performance, providing feedback as needed to improve overall productivity.
  • Investigated customer complaints related to product quality or service delivery.
  • Organized training sessions for personnel on the usage of new technologies or software.
  • Worked with cross-functional teams to achieve goals.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Education

Liberal Arts And Science

Lincoln Land Community College
Taylorville, IL
05.2019

High School Diploma -

Taylorville Sr High
Taylorville, IL
06.1984

Skills

  • Clerical
  • Time Management
  • Windows Applications
  • Filing
  • Answering phone
  • Payroll
  • Critical Thinking
  • Complex Problem Solving
  • Copying
  • Customer Service
  • Microsoft Excel
  • Payroll processing
  • Data entry
  • Employee training
  • Payroll administration
  • Confidentiality management
  • Timekeeping systems
  • Customer service
  • Problem solving
  • Attention to detail
  • Organizational skills
  • Regulatory compliance
  • Financial reporting
  • Communication skills
  • Team collaboration
  • Critical thinking
  • Records management
  • Wage verification
  • Time management abilities
  • Continuous improvement
  • Organization
  • Adaptability
  • E-mail and telephone communication
  • Client billing
  • Accurate documentation
  • Stress tolerance
  • Task prioritization
  • Issue research
  • Pay adjustments
  • Maintaining files
  • Adaptability and flexibility
  • Processing mileage
  • Organization and prioritization
  • Problem-solving aptitude
  • Accounts payable
  • Confidentiality assurance
  • Written communication
  • Check preparation
  • Timesheet verification
  • Business correspondence writing
  • Payroll software
  • Vacation and leave tracking
  • Confidentiality maintenance
  • Multitasking Abilities
  • Quickbooks
  • General ledger
  • Payroll reconciliation
  • Problem-solving
  • Time tracking and review
  • Payroll adjustments
  • Excel proficiency
  • Trained in ADP workforce now
  • Expense reimbursements
  • Interpersonal skills
  • Analytical thinking
  • Producing reports
  • Process improvement
  • Database maintenance
  • Payroll auditing
  • Deduction calculation
  • Employee relations
  • Discrepancy reconciliation
  • Excellent communication
  • Self motivation
  • Multitasking
  • Prioritization skills
  • Employee file management
  • Payroll training

Affiliations

  • VFW Riders Post 4495
  • MidState ABATE Membership Coordinator
  • VFW Anxiety Post 4495
  • Wreath Across Americana
  • Toys for Tots

Timeline

Payroll Clerk

ADM
06.2019 - Current

Office Clerk

Aramark
08.2015 - 06.2019

Office Clerk

Kelly Services
03.2015 - 08.2015

Research Collector

Bettelle
01.2015 - 09.2015

Office Clerk

Spherion
08.2014 - 10.2014

Property Inspector

WWHIS
01.2012 - 10.2012

Cashier

Wal-Mart
11.2011 - 02.2012

Loan Department

Adecco
07.2011 - 09.2011

On Site Supervisor

Unique Personnel Constants
04.2008 - 04.2011

Liberal Arts And Science

Lincoln Land Community College

High School Diploma -

Taylorville Sr High

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Chrystal Toberman