Chrystal Ratliff
Summary
Results-driven professional with background in facilitating group dynamics and fostering productive discussions. Extensive experience in creating inclusive environments and guiding teams to effectively collaborate. Known for adaptability and strong focus on achieving collective goals, utilizing conflict resolution and effective communication skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
29
29
years of professional experience
1
1
Certification
Work History
IOP Group Facilitator
RRJ Solutions
11.2024 - Current
- Facilitate Substance use disorder IOP Group (Tues-Th) 10:00 am-1:00 pm EST
- Utilize evidence based curriculum
- Individual therapy as needed
- Complete documentation
- Collaborate with TCM and Peer support
Utilization Review
Addiction Recovery Care
08.2015 - Current
- Management of IOP, OP, peer support, and psycho-education treatment authorizations in substance use treatment programs
- Determine and assign appropriate programs
- Conduct utilization review to verify medically necessary care is received in correct setting
- Review ASAM criteria
- Ensure treatment is effective, efficient, and in line with evidence based standards of care
- Review and co-sign documentation
- Provide supervision and additional support as needed
Clinical Supervisor
Groups Recover Together
07.2021 - 09.2024
- Provide clinical supervision, chart reviews, group observations, provide additional training and support
- Support successful launch of new locations
- Interview applicants
- Perform quarterly and annual performance evaluations
- Ensure all counselors are trained effectively and fully understand the organizational treatment model
- Assist in preparation for audits
- Individual and Group therapy
- Team building
- Coach clinical staff on managing complex cases, improve independent clinical skills, and adhere to policies and procedures
- Drive successful clinical outcomes
- Implement new clinical protocols and initiatives
- Partner with regional director to ensure day to day functions run smoothly to deliver high quality care
- Work collaboratively with Regional, Clinical, operational and medical directors
- Lead facilitator- Organization National Member Advisory Board
Clinical Supervision
Hope Hill Foster Care
08.2018 - 09.2023
- Provide clinical supervision for counselors working with children in foster care
In-Home therapist/ Program Manager
Ky River Community Care/ Go Hire
05.2009 - 07.2015
- School based counseling
- Interim Director of Women's services- substance use disorder programs
- On-call emergency evaluations in jails and hospitals
- Developed the adult SUD peer support program for the organization
- In-Home CBT Therapist and program manager- Grant funded program providing in-home counseling for women with postpartum depression and anxiety in partnership with State Health Departments (Moving Beyond Depression)
- Out patient Individual and Group therapy
- Adolescent drug court
- Ky State Board approved clinical supervisor for licensure
In-Home Specialist/ Program manager
Buckhorn Children and Family Services
09.2006 - 02.2009
- Collaborate with Department of family services
- Address issues which put children at risk of being removed from the home
- Reunification services
- In-Home services: Individual and family counseling
- Public health
- Community outreach
- Grant writing
- Program development
- Team building
- Program management and Leadership
Summer Splash Program- Support staff
Ky River Community Care
06.1996 - 08.1998
- Provide support for adolescents with emotional and behavioral issues
- Activities leader
- Community outreach
- Assist with deescalation
- Life skills- hygiene, social skills, emotion regulation, etc
- Peer mentor
Education
Masters - Education and Mental Health Counseling
Lindsey Wilson College
01.2006
Bachelors - Social Work
Eastern Kentucky University
01.2004
Skills
- Cognitive behavioral therapy
- Motivational Interviewing
- Individual and Group Therapy
- Crisis intervention
- Teamwork
- Leadership
- Clinical supervision
- Multitasking
- Community outreach/ engagement
- Advocacy
- Public health
- Program development
- Documentation review
- Utilization management
- Clinical training
- Care delivery
- Strength-based approach
- Detail-oriented
- Strong communication skills
- Professional relationships
- Individual and Team supervision
- Regulatory requirements
- Staff development and scheduling
- Team leadership and direction
- Support services
- Verbal and written communication
- Clinical assessment
- Clinical documentation
- Project coordination
- Training and development
- Direct patient care
- Flexible and adaptable
- Meeting facilitation
- Employee performance evaluations
- Self motivation
Accomplishments
Developed a Peer Support Program for the Ky River Region.
Led a National Member Advisory Board.
Certification
- Licensed Professional Clinical Counselor, Board approved Supervisor, KY, 2014
- Licensed Professional Clinical Counselor, Independent license, KY, 2011
Timeline
IOP Group Facilitator
RRJ Solutions
11.2024 - Current
Clinical Supervisor
Groups Recover Together
07.2021 - 09.2024
Clinical Supervision
Hope Hill Foster Care
08.2018 - 09.2023
Utilization Review
Addiction Recovery Care
08.2015 - Current
In-Home therapist/ Program Manager
Ky River Community Care/ Go Hire
05.2009 - 07.2015
In-Home Specialist/ Program manager
Buckhorn Children and Family Services
09.2006 - 02.2009
Summer Splash Program- Support staff
Ky River Community Care
06.1996 - 08.1998
Bachelors - Social Work
Eastern Kentucky University
Masters - Education and Mental Health Counseling
Lindsey Wilson College
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