Chrystian Ortiz
Oceanside,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Retail Worker
Zoological Society Of San Diego
2023.04 - Current
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
Patrol Guard
Stratton Ameneties
2022.11 - 2023.01
- Enhanced security by conducting regular foot and vehicle patrols throughout the property.
- Reduced incidents of trespassing by vigilantly monitoring surveillance cameras and access control systems.
- Maintained a safe environment with thorough inspections of entry points, lighting, and landscaping for potential hazards.
- Collaborated with law enforcement during investigations, providing accurate reports and supporting evidence as needed.
Retail Store Lead
Accel Robotics
2022.04 - 2022.11
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased store efficiency by streamlining processes and implementing effective merchandising strategies.
- Led a team of associates, prioritizing tasks to ensure smooth daily operations and achieve sales goals.
- Enhanced customer loyalty through personalized shopping experiences and tailored product recommendations.
Store Clerk
Main Gas And Oil LP
2017.08 - 2022.01
- Assisted with inventory management to ensure accurate stock levels and reduced shrinkage through regular product counts and monitoring for theft.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
- Managed returns and exchanges efficiently, resolving customer issues promptly while adhering to store policies.
Education
Bachelor of Arts - Graphic Design
Universidad De Las Californias Internacional
Tijuana, Baja California01.2021
Skills
- Access Control
- Physical Fitness
- Threat Assessment
- Crime Prevention
- Crowd Management
- Staff Training and Development
- Multitasking Proficiency
- Customer Engagement
Timeline
Retail Worker
Zoological Society Of San Diego
2023.04 - Current
Patrol Guard
Stratton Ameneties
2022.11 - 2023.01
Retail Store Lead
Accel Robotics
2022.04 - 2022.11
Store Clerk
Main Gas And Oil LP
2017.08 - 2022.01
Bachelor of Arts - Graphic Design
Universidad De Las Californias Internacional
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