Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chrystina Nelson

Forest Grove

Summary

Dependable professional with a solid background in customer service and home management. Experienced in multitasking and prioritizing tasks effectively, aiming to enhance operational efficiency and customer satisfaction in future roles. Committed to delivering high-quality results through strong organizational abilities.

Overview

23
23
years of professional experience

Work History

Stay at Home Mom

Home
05.2010 - Current
  • I've been raising our 2 children over the last 16 years, while managing the home, finances, and cleanliness of the home.
  • Keeping schedules, and managing the functionality of the home.
  • I have also been managing our farm, and tending to the animals and needs of the land.

Cashier

Coastal Farm & Ranch
Cornelius, OR
04.2007 - 05.2010
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Maintained cleanliness and organization of checkout area to ensure compliance with safety standards.
  • Trained new cashiers on operational procedures and customer service best practices.
  • Implemented streamlined checkout processes to reduce wait times during peak hours.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Customer Service Cashier

McDonald's Restaurant
Milton, WA
03.2003 - 04.2006
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Managed efficiency of drive-thru
  • Helped keep the cooking area clean, while also rotating stock of inventory
  • Assisted in training new cashiers on operational procedures and service standards.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Utilized POS system to handle customer cash and credit card transactions.

Education

High School Diploma -

Thomas Jefferson High School
Auburn, WA
06-2002

Skills

  • Friendly and respectful
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Caring and responsible
  • Cleaning and sanitizing
  • Punctual and reliable
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Housekeeping
  • Task prioritization

Timeline

Stay at Home Mom

Home
05.2010 - Current

Cashier

Coastal Farm & Ranch
04.2007 - 05.2010

Customer Service Cashier

McDonald's Restaurant
03.2003 - 04.2006

High School Diploma -

Thomas Jefferson High School