Chrystina Nelson
Forest Grove
Summary
Dependable professional with a solid background in customer service and home management. Experienced in multitasking and prioritizing tasks effectively, aiming to enhance operational efficiency and customer satisfaction in future roles. Committed to delivering high-quality results through strong organizational abilities.
Overview
23
23
years of professional experience
Work History
Stay at Home Mom
Home
05.2010 - Current
- I've been raising our 2 children over the last 16 years, while managing the home, finances, and cleanliness of the home.
- Keeping schedules, and managing the functionality of the home.
- I have also been managing our farm, and tending to the animals and needs of the land.
Cashier
Coastal Farm & Ranch
Cornelius, OR
04.2007 - 05.2010
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure compliance with safety standards.
- Trained new cashiers on operational procedures and customer service best practices.
- Implemented streamlined checkout processes to reduce wait times during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Customer Service Cashier
McDonald's Restaurant
Milton, WA
03.2003 - 04.2006
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Managed efficiency of drive-thru
- Helped keep the cooking area clean, while also rotating stock of inventory
- Assisted in training new cashiers on operational procedures and service standards.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Utilized POS system to handle customer cash and credit card transactions.
Education
High School Diploma -
Thomas Jefferson High School
Auburn, WA06-2002
Skills
- Friendly and respectful
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Caring and responsible
- Cleaning and sanitizing
- Punctual and reliable
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Housekeeping
- Task prioritization
Timeline
Stay at Home Mom
Home
05.2010 - Current
Cashier
Coastal Farm & Ranch
04.2007 - 05.2010
Customer Service Cashier
McDonald's Restaurant
03.2003 - 04.2006
High School Diploma -
Thomas Jefferson High School