CHRYSTOPFER FABELO
Mesquite,Texas
Summary
Dynamic and detail-oriented professional with a strong background in customer service and logistics, adept at organizing and processing incoming and outgoing communications seamlessly. Proven ability to work effectively from home without compromising performance, demonstrating exceptional skills in computer applications, task prioritization, and time management. Expertise in route planning and vehicle maintenance ensures timely deliveries while maintaining high standards of safety and reliability. Recognized for strong collaboration skills and adaptability, consistently contributing to team objectives while thriving in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Falcon Transport Co.
2025 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Customer Support
GEICO Insurance Agent
02.2019 - 02.2023
- Enhanced customer satisfaction by 25% through effective and courteous handling of complaints and issues.
- Ensured timely communication with both new and existing clients.
- Recorded payments, account information, and call logs in software system.
- Handled customer issues via e-mail and phone calls.
- Designed a fresh approach to employee assessments, resulting in marked performance gains.
- Managed client documentation to keep files organized and current.
Manager
Lee Asian Market
01.2016 - 2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
GED -
Golden Gate High School
Naples, FL01.2020
Skills
- Can work in a truck/van in any weather
- Able to lift, climb and carry safely
- Financial records and processing
- Positive learning process
- Communications
- Quick learner
- Multi-Task Management
- Bilingual English/Spanish
- Client-focused
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Customer Support
GEICO Insurance Agent
02.2019 - 02.2023
Manager
Lee Asian Market
01.2016 - 2018
Delivery Driver
Falcon Transport Co.
2025 - Current
GED -
Golden Gate High School
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