Summary
Overview
Work History
Skills
Timeline
Generic

Chrystyan Mulvey

Apache Junction,AZ

Summary

Dynamic office manager with proven expertise at Bishops Trailer Sales, excelling in customer service and office administration. Demonstrated ability to enhance operational efficiency through meticulous record-keeping and effective communication. Skilled in managing high-volume workloads while ensuring confidentiality and accuracy in all transactions. Committed to delivering exceptional results and fostering strong client relationships.

Overview

9
9
years of professional experience

Work History

Office Manager and Title Clerk

Bishops Trailer Sales
07.2018 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
  • Communicated with customers to resolve common title issues.
  • Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
  • Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
  • Calculated and remitted state sales tax, service, and other charges.
  • Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.

CSA

Walgreens
02.2016 - 07.2018
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
  • Increased sales through effective product recommendations and upselling techniques.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Clear oral/written communication
  • Administrative support
  • Mail handling

Timeline

Office Manager and Title Clerk

Bishops Trailer Sales
07.2018 - Current

CSA

Walgreens
02.2016 - 07.2018

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Chrystyan Mulvey