Chu Phan

• Promoted to Salon Manager within a year through strong leadership, reliability, and consistent performance.
• Managed daily operations, staff scheduling, and workflow in a fast-paced environment.
• Maintained strict hygiene, sanitation, and safety standards.
• Provided personalized care services while prioritizing client comfort and safety.
• Assisted elderly and physically sensitive clients with patience and attention to detail.
• Handled client concerns with empathy, professionalism, and clear communication.

Desert Valley Hospital—Volunteer (200+ Hours)

16850 Bear Valley Rd, Victorville, CA 92395

• Supported nurses, CNAs, and healthcare staff at the Nurse’s Station by assisting with room preparation, responding to patient call lights, delivering meals, and communicating patient needs in a fast-paced clinical environment.
• Volunteered in the Labor & Delivery Unit, assisting with delivery room preparation, supporting postpartum patient care, and observing live births under medical supervision.
• Completed an Emergency Room rotation where I gained exposure to emergency patient care and learned how to measure basic vital signs, including blood pressure and body temperature.
• Assisted at the Front Desk by guiding visitors, helping patients navigate appointments, and supporting intake-related tasks to ensure smooth patient flow and positive patient experiences.