Chuck Briolo

Class A Lineman

• Inspected power lines and poles for signs of damage or wear, interference and degradation and reported findings to supervisor.
• Worked on both dead and energized lines.
• Responded to emergencies and outages that required additional labor and assistance for repairs.
• Added or removed wire to shorten or lengthen lines, using various types of splices, connectors and clamps.
• Observed company safety rules and regulations to minimize workplace accidents and reduce electric shocks.
• Installed and maintained overhead and underground electrical power lines and auxiliary equipment.
• Resagged loose lines to prevent failures.
• Maintained solid safety record with no OSHA-recordable incidents.
• Removed old poles and hardware and replaced with new equipment.
• Performed maintenance and reconducting work in varied weather conditions.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Exceeded goals through effective task prioritization and great work ethic.
• Worked closely with crew to maintain optimum levels of communication to effectively and efficiently complete projects.
• Served customers in a friendly, efficient manner following outlined steps of service.
• Offered friendly and efficient service to all customers, handled challenging situations with ease.
• Delivered exceptional level of service to each customer by listening to concerns and answering questions.
• Identified issues, analyzed information and provided solutions to problems.
• Executed work responsibilities that promote a work environment that is harassment free and conductive to a professional work atmosphere. Exhibited respect for all crew members while conducting myself in a professional manner.
• Promoted and supported a culture that fosters open communication and understanding from all crew members specific to the task at hand. As a crew member, participation in daily meetings before and after the start of a job as essential to a safe and efficient completion of a project.
• Able to achieve influential leadership while demonstrating proper safety practices during the mentoring of employees and various contract crews. As a knowledgeable troubleshooter, taught employees how to use logic and reason to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems, while working with a team to convey information effectively.

Serviceman:

• Performed skilled line work in the operation, maintenance and repair of overhead and underground electrical distribution and transmission systems; operated a variety of specialized related equipment and vehicles.
• Performed skilled work in the reconstructing, maintain and repairing electrical systems and equipment, including substation, distribution systems, transformers, and power lines.
• Performed skilled work in placing and removing cross-arms, stringing wires, tapping wires, replacing cross-arms and wires, placing and replacing insulators and setting transformers.
• Dug holes and trenches, framed poles, set poles, hung transformers, sagged wire, energized power lines. Set distribution and transmission poles, anchors and guys.
• Inspected, testes, calibrated and adjusted various controls and meters used in the electrical system.
• Operated a variety of equipment and trucks, and the use of attached equipment such as power diggers, winches and cranes.
• Installed and maintained underground and overhead wiring systems as required. Provided temporary power connection for contractors. Installed and connects wire, meters and other electrical services on customer premises. Installed and maintained street lights and security lights.
• Maintained safety practices and procedures, reported unsafe working conditions to immediate supervisor.
• Kept inventory, time and material records, as assigned; stocked service vehicle as required.

• Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
• Put together realistic budgets based upon costs and fees for effectively operating business.
• Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
• Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
• Applied human resources expertise to optimize hiring, training and performance.
• Maintained up-to-date administrative records to monitor operational conditions.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
• Employed prompt decision-making and in-depth research to resolve issues efficiently and effectively.
• Developed and maintained courteous and effective working relationships.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Maintained energy and enthusiasm in fast-paced environment.
• Offered friendly and efficient service to all customers, handled challenging situations with ease.

• Accurately, effectively and professionally gathered and documented data from utility meters. Documented and recorded information in written and electronic form. Provided clear communication of information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, and in person.
• Verified reading in cases where consumption appeared to be abnormal, and recorded possible reasons for fluctuations.
• Inspected equipment, structures, and materials to identify the cause of errors or other problems or defects. Inspected meters for unauthorized connections, defects, and damage such as broken seals. Monitored equipment operation to ensure proper functioning.
• Connect and disconnected utility services at specific location. Reported to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs. Reported maintenance or equipment problems to appropriate personnel.
• Answered (and ongoing) customers’ questions about services and charges, or direct them to customer service centers. Referred customers to appropriate personnel.
• Developed constructive and cooperative working relationships with employees and customers, and maintained them over time.
• Attended safety meetings and took part in safety awareness trainings and programs.

• Interviewed, trained and deployed fire safety personnel to maximize protection of life and property.
• Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
• Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns.
• Assessed active fires and consulted with KPD to devise optimal approach and containment strategies.
• Maintained close contact with dispatch to receive and share information about current fires, equipment movements and incoming personnel.
• Inspected apparatus, equipment, grounds and stations for proper order and condition on routine basis.
• Determined how to deploy personnel during periods requiring special fire department response and assigned activities.
• Notified fire dispatchers to detail any difficulties encountered, request additional firefighters and obtain emergency supplies.
• Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
• Filled firetrucks with water, sandbags and gas to maintain proper supply of materials in trucks.
• Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
• Calmly and effectively directed evacuations during fires and emergencies to avoid fatalities, injuries and panic.
• Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
• Oversaw equipment and vehicle upkeep to maintain emergency readiness.
• Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
• Inspected all equipment following each fire call to ascertain effective functionality of hoses, breathing masks and fire tools.
• Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
• Supervised and coordinated tactical methodology used in resolving emergencies and other situations.
• Checked all fire and life safety systems and equipment for proper placement at properties, including fire alarms, sprinkler systems and smoke detectors.
• Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation.
• Reviewed fire reports and payroll entries of station officers to verify accuracy and completeness.

• Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents and intersecting roof surfaces.
• Conducted regular inspections and troubleshot building roofing systems for commercial and residential customers.
• Trained and oversaw individuals in roofing system installations.
• Inspected roofs and identified deficiencies for repair cost estimation.
• Coordinated with other craft employees to maximize project efficiency.
• Safely used all tools and equipment to prevent worksite injuries.
• Installed high-quality roofing systems, paying careful attention to hazards and other safety concerns.
• Inspected problem roofs to determine best repair procedures.
• Expanded knowledge of roofing materials, techniques and cost effectiveness.