Summary
Overview
Work History
Education
Skills
Education
Timeline
OperationsManager

Chuck Davis

Indian Trail,NC

Summary

Knowledgeable Operations Manager with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.

Overview

26
26
years of professional experience

Work History

Operations Manager

Crawlspace Medic
03.2024 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.

Regional Manager

Team Pest USA
04.2022 - 01.2024
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Established and maintained operational standards for 4 locations.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.

Area Manager

58 Foundations
06.2021 - 04.2022
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability in 4 locations on East Coast.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Transformed underperforming teams into productive, profitable teams.
  • Resolved conflicts promptly to promote positive environment for customers.
  • Oversaw budget planning, strategy development, community outreach for organization.

General Manager

Massey Services Pest Prevention
07.2014 - 06.2021
  • Drove year-over-year business growth while leading operations at over 34% profit, strategic vision and long-range planning.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Supported regulatory compliance by overseeing all audits to verify protocol adherence.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency

Supervisor

Carolina Pest Management
11.2009 - 01.2014
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Monitored employee performance and provided coaching and constructive guidance to address areas of concern.

Owner/Operator

Providence Pest Solutions
06.2005 - 11.2009
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.

General Manager

Hometeam Pest Defense
05.1999 - 06.2005
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.

Education

Bachelor of Science - Management

Southern Illinois University Carbondale

Skills

  • Process optimization
  • Talent acquisition
  • Client relationship management
  • Effective team leadership
  • Team development
  • Strong interpersonal communication
  • Operational efficiency management
  • Sales proficiency
  • Efficient multi-tasker
  • Financial budget management
  • Customer engagement
  • Efficiency enhancement
  • Inventory oversight

Education

true

Timeline

Operations Manager

Crawlspace Medic
03.2024 - Current

Regional Manager

Team Pest USA
04.2022 - 01.2024

Area Manager

58 Foundations
06.2021 - 04.2022

General Manager

Massey Services Pest Prevention
07.2014 - 06.2021

Supervisor

Carolina Pest Management
11.2009 - 01.2014

Owner/Operator

Providence Pest Solutions
06.2005 - 11.2009

General Manager

Hometeam Pest Defense
05.1999 - 06.2005

Bachelor of Science - Management

Southern Illinois University Carbondale

Similar Profiles

CREATE PROFILE
Chuck Davis