Dynamic professional with a proven track record at Elyria Ford, excelling in customer service and strategic sales initiatives. Recognized for strong leadership and problem-solving skills, I foster collaboration and drive community engagement, successfully raising over $2 million for athletic programs. Committed to enhancing experiences through effective communication and attention to detail.
Overview
30
30
years of professional experience
Work History
LaGrange Village Planning Commission
LaGrange Village Taxpayers
01.2021 - Current
Self-motivated, with a strong sense of personal responsibility.
Work effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrate respect, friendliness and willingness to help wherever needed.
Organized and detail-oriented with a strong work ethic.
Use critical thinking to break down problems, evaluate solutions and make decisions.
General Manager of Operations
Elyria Ford
08.2008 - Current
Develop and implemented strategic sales initiatives to enhance market presence.
Analyze sales data to identify trends and optimize car sales.
Train and mentor sales team, fostering a collaborative environment.
Establish strong relationships with customers, improving customer experience while maintaining credibility.
Uphold company policies and implement standards fairly.
Handle customer relations issues, enabling quick resolution, and client satisfaction.
KATS Vice President
Keystone Athletic Team Supporters
04.1996 - Current
Led strategic initiatives to enhance community engagement and support for athletic programs.
Developed partnerships with local businesses to increase sponsorship opportunities and financial support.
Oversaw budgeting processes to ensure sustainable funding for team development and operations.
Implemented performance metrics to evaluate program effectiveness and drive continuous improvement.
Championed volunteer recruitment efforts, expanding support network for events and activities.
Coordinated fundraising campaigns, increasing awareness and participation within the supporter base. (Raised over $100,00 in initial fundraising event to jumpstart our programs)
Held monthly meetings to create business plans and successfully raised over $2 million dollars over the past 25 years.
Education
Bachelor of Science - Business, Business Education
Bowling Green State University
Bowling Green, Ohio, OH
05-1983
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Strong leadership skills
Excellent communication
Active listening
Accomplishments
Collaborated with KATS and the Keystone School District in the development of; new Baseball and Softball diamonds, construction of the Field House at the Football Stadium and currently developing a plan for turf at the football field.
Top Ten Pittsburgh region Ford Dealers, 7 consecutive Presidents Awards for both excellence in Sales and Service
Timeline
LaGrange Village Planning Commission
LaGrange Village Taxpayers
01.2021 - Current
General Manager of Operations
Elyria Ford
08.2008 - Current
KATS Vice President
Keystone Athletic Team Supporters
04.1996 - Current
Bachelor of Science - Business, Business Education
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