Summary
Overview
Work History
Education
Skills
Timeline
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Chuck Svendsen

Arvada,CO

Summary

Methodical network administrator with 15+ years of experience in supporting server environments. Over 30+ years in multiple different computer hardware environments. Resourceful in managing network infrastructure and optimizing environment while reducing redundancy. Capable in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Excellent communicator when interfacing with other teams, vendors and end-users.

Overview

50
50
years of professional experience

Work History

Network Administrator Contractor

Professional Case Management
02.1998 - Current
  • Deployed virtualization technologies to consolidate resources effectively and reduce overhead expenses associated with physical hardware management.
  • Devised scripts and automation tools to improve system efficiency.
  • Improved employee satisfaction by promptly addressing technology-related concerns raised during periodic performance evaluations.
  • Designed and evaluated WAN and LAN connectivity technologies.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Analyzed network traffic and performance metrics to optimize system performance.
  • Diagnosed and resolved hardware and software issues.
  • Recommended development of plans for systems development and operations.
  • Implemented and maintained virtual private networks.
  • Monitored system performance and responded to alerts.
  • Assisted IT staff on troubleshooting issues and closing calls.
  • Improved network efficiency by implementing and managing system updates and patches.
  • Maintained applications to keep software current with necessary software updates and upgrades.
  • Collaborated with cross-functional teams in developing robust disaster recovery plans to safeguard critical systems and data.
  • Planned and implemented upgrades to system hardware and software.
  • Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
  • Ensured compliance with industry regulations by keeping abreast of current trends and implementing necessary changes to network infrastructure.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Senior Project Manager

BELFOR Property Restoration
01.1998 - Current
  • Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
  • Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Developed and maintained relationships with key stakeholders to meet objectives and boost rapport.
  • Reported regularly to managers on project budget, progress, and technical problems.
  • Performed projects on a global basis leading teams all with multi-cultural aspects.
  • Was the key individual starting a new technical services group focusing on the Semiconductor Services Industry. Managed this group in the USA, Europe and Asia. Taking BELFOR to an industry leading position.
  • Was responsible for Marketing, Planning, Managing, and Billing of several Multi-Million Dollar projects of 24 plus years.
  • Managed teams of 10-50 Technicians many times.
  • Completed numerous OSHA Certifications, including OSHA 30 Hour and OSHA 40 Hour HAWOPER.
  • Developed numerous training classes for existing technicians and new hires.

World Support Engineer

DecisionOne
03.1974 - 02.1998
  • DecisionOne was the final company after several company purchases. Starting with Control Data, California Computer Products, and then Braegan.
  • Designed and implemented many troubleshooting methods and instructions for a number of different computers, and peripherals that aided technicians when performing repairs.
  • Managed multiple projects simultaneously, staying organized and meeting deadlines consistently.
  • Coordinated with sales representatives to provide pre-sales technical assistance, helping secure new clients and grow business revenue streams.
  • Communicated with clients to verify roots and causes of computer problems.
  • Assisted in the development of new features by providing valuable user feedback to product teams based on client interactions.
  • Supported may levels of technicians on a global basis, handling troubleshooting and repair of high level issues requiring a more sophisticated level of technical expertise.
  • Was granted an Air Force Top Secret Clearance, required to support numerous secret sites on a Worldwide basis.

Education

Electronics Associates Degree - Electronics Design And Troubleshooting

Electronics Technical Institute
Denver, CO
01.1974

High School Diploma -

Arvada High School
Arvada, CO
05.1972

Skills

  • User Support
  • Testing and Quality Assurance
  • Virtualization Technologies
  • MCSE Certification (NT 40)
  • Technical Support has always been a focus throughout career
  • Infrastructure Planning
  • Network Architecture
  • Decision-Making
  • Hardware knowledge
  • LAN and WAN control
  • New Technology Integration
  • Firewall Management
  • Team Collaboration

Timeline

Network Administrator Contractor

Professional Case Management
02.1998 - Current

Senior Project Manager

BELFOR Property Restoration
01.1998 - Current

World Support Engineer

DecisionOne
03.1974 - 02.1998

Electronics Associates Degree - Electronics Design And Troubleshooting

Electronics Technical Institute

High School Diploma -

Arvada High School

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Chuck Svendsen