Developed individualized treatment plans based on client assessments and preferences.
Nurse Aid (part time)
Heart Of Gold Nursing Home
Montego bay, Jamaica
11.2017 - 12.2023
I assisted with daily tasks ( bathing, dressing, feeding,daily activities, cooking and companionship).
Customer Service Representative
Elephant Group
Montego bay, Jamaica
06.2013 - 08.2015
Answering calls in regards to customer inquiries by providing accurate product information and service details. Also ensuring that they get to the correct department if I am unable to assist.
Customer Service Representative
E-Services (Delta Airlines)
Montego bay, Jamaica
10.2007 - 11.2011
My responsibilities were inclusive off booking reservations when customers call and to do so.
Helping customers to navigate online and assisting in completing their online reservation.
Rescheduling customers reservations when they are affected by scheduled changes.
Education
Massage Therapy Certificate - Massage Therapy Training
Western Massage Institute
Montego bay, Jamaica
11.2011 - 09.2012
Food And Beverage Certificate - Ultimate Service Hospitality Training
Vision Maker's Word Reach
Montego Bay, Jamaica
01.2006 - 06.2006
Customer Service - Customer Service And Personal Development
Vision Maker's Word Reach
Montego Bay, Jamaica
01.2002 - 07.2002
Saint James High School
Montego Bay, Jamaica
Timeline
Nurse Aid (part time)
Heart Of Gold Nursing Home
11.2017 - 12.2023
Customer Service Representative
Elephant Group
06.2013 - 08.2015
Massage Therapy Certificate - Massage Therapy Training
Western Massage Institute
11.2011 - 09.2012
Massage Therapist
Self Employed Services
10.2011 - Current
Customer Service Representative
E-Services (Delta Airlines)
10.2007 - 11.2011
Food And Beverage Certificate - Ultimate Service Hospitality Training
Vision Maker's Word Reach
01.2006 - 06.2006
Customer Service - Customer Service And Personal Development