Chugri Jama
Nashville,TN
Summary
Direct Support Professional 18+ years of experience in healthcare environments. Program Manager and Skilled Direct Support Professional committed to providing and achieving optimal patient care and support while assisting medical staff with meeting critical needs. Skilled to work with patients who have varying types of disabilities. Achievement in patience, attention to detail and compassion.
Overview
13
13
years of professional experience
Work History
Direct Support Professional- Program Manager
Star Care
02.2013 - Current
- Enhanced patient wellbeing by supporting participation in recreational activities.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Prevented patient injuries by providing necessary restraints and appropriate supports.
- Consulted with different healthcare disciplines to offer important mental health support to clients.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Utilized personal and professional networks to identify, acquire and manage new clients.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Maintained appropriate filing of personal and professional documentation.
- Handled incoming mail, bills, and invoices and completed appropriate actions.
- Established nutritious meal plans and prepared daily offeringsto meet patient dietary needs.
Direct Support Professional- Supervisor
StarCare Of Tennessee
11.2010 - 01.2013
- Planned, prepared and served meals and snacks according to prescribed diets.
- Transported clients to complete required tasks such as medical appointments and grocery shopping.
- Worked with supervisory medical staff to review cases and improve care.
- Helped clients maintain daily living standards by assisting with personal hygiene needs.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Conferred with CEO of company to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Documented vitals, behaviors, and medications in client medical records.
- Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
- Initiated training and education programs for supporting healthcare staff.
Education
High School Diploma -
Banadir High
Moghadisho, Somali06.1997
Skills
- Performs personal care tasks, including assistance with basic personal hygiene and grooming, feeding, ambulation, medical monitoring, and health care related tasks
- Fosters positive relationships between caretakers and individuals served
- Encourages self-help activities
- Ensures clients safety and maintaining a safe environment
- Reminds and assists clients with self- administration of medications (with proper training)
- Reports changes in client's condition or family situation to administrators and supervisors
- Documents services provided
- Plans meals, shopping for groceries, preparing and serving food/meals, feeding and clean- up
- Accompanies clients to scheduled appointments and transports clients or running errands for clients
- Assists with toileting, including bedpans, urinals, and commode chairs as necessary
- Provides direct care to those with intellectual and developmental disabilities
- Achieving patient intakes
- Valid Virginia driver's license
Timeline
Direct Support Professional- Program Manager
Star Care
02.2013 - Current
Direct Support Professional- Supervisor
StarCare Of Tennessee
11.2010 - 01.2013
High School Diploma -
Banadir High
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