Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Chukwuka Mbelu

Chukwuka Mbelu

Las Vegas,NV

Summary

I possess a dynamic personality with a strong work ethic, adaptability, and a commitment to excellence. I am a results-driven individual who is eager to contribute my strategic and innovative mindset to the marketing world. My academic excellence is complemented by practical experiences in leading successful marketing projects for student organizations. With a strong foundation in market research, data analysis, and digital marketing, I am adept at developing and executing comprehensive strategies to drive impactful campaigns. My extensive job experiences span various roles, demonstrating versatility and a quick learning ability. I excel in team collaboration, problem-solving, and effective communication. I bring dedication, enthusiasm, and a proactive approach to any professional endeavor. I am actively seeking opportunities that align with my passion for innovative marketing solutions and am confident that my skills and dedication make me a valuable asset to any team.

Overview

7
7
years of professional experience

Work History

Insurance Sales Representative

American Income Life: AO
12.2022 - Current
  • Client Consultation: Conduct in-depth consultations with clients to understand their financial goals, assess their insurance needs, and determine the most suitable life insurance products.
  • Presentation and Education: Present insurance options to clients in a clear and understandable manner, addressing their questions and concerns, and providing educational materials.
  • Underwriting Assistance: Facilitate the underwriting process by collecting necessary medical and financial information from clients, ensuring a smooth application process.
  • Relationship Building: Foster and maintain long-lasting client relationships by providing exceptional customer service, conducting periodic policy reviews, and addressing any policyholder inquiries or issues.
  • Compliance and Regulations: Adhere to all industry regulations, including licensing requirements, and ensure all sales practices are ethical and compliant.
  • Market Research: Stay informed about industry trends, competitor offerings, and market conditions to adapt sales strategies accordingly.
  • Sales Targets: Set and achieve sales targets and quotas, continuously striving to exceed performance metrics.
  • Sales Prospecting: Identify potential clients through prospecting, networking, referrals, and lead generation techniques to expand the client base.

Claims Adjuster

D B Ford Insurance Adjusters
11.2023 - 01.2024
  • Improved claim resolution times by efficiently managing a caseload of 50+ claims per month.
  • Achieved high customer satisfaction ratings by providing clear and timely communication throughout the claims process.
  • Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
  • Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.

Conventions Security

Mandalay Bay Resort and Casino
12.2021 - 02.2023
  • Access Control: Monitor and control access points, verify credentials, and manage the flow of attendees, vendors, and personnel to maintain a secure environment.
  • Crowd Management: Implement crowd control measures to prevent overcrowding and ensure orderly movement of attendees, especially during peak periods or special events within the convention.
  • Emergency Response: Act swiftly and decisively during emergencies, such as medical incidents, fire alarms, or security breaches, and coordinate with local authorities if necessary.
  • Asset Protection: Safeguard valuable assets, equipment, and exhibits by implementing security measures and supervising the handling of valuable materials.
  • Patrol and Surveillance: Conduct regular patrols of the convention area, monitor surveillance cameras, and respond to security incidents in a timely and appropriate manner.
  • Customer Service: Provide exceptional customer service by assisting attendees with directions, information, and general inquiries while maintaining a professional and approachable demeanor.

Door to Door Sales Representative

Aptive Environmental
03.2021 - 08.2021
  • Prospecting: Conduct door-to-door sales visits to homes or businesses in designated neighborhoods or areas to identify potential customers.
  • Client Engagement: Engage with potential clients in a friendly and informative manner, explaining the benefits of pest control services and addressing questions or concerns.
  • Assessment: Inspect properties for signs of pest infestations, identify pest-related problems, and provide tailored solutions based on the type and severity of the infestation.
  • Sales Presentations: Deliver persuasive sales presentations, showcasing the advantages of your pest control services, including safety, effectiveness, and cost-efficiency.
  • Closing Sales: Utilize effective sales tactics and negotiation skills to close deals, meeting or exceeding sales targets.
  • Customer Relationship Management: Nurture and maintain positive relationships with clients, ensuring their ongoing satisfaction and addressing any post-sales inquiries or concerns.

Warehouse Associate

Service Master Clean
05.2017 - 08.2017
  • Inventory Management: Maintain accurate inventory records, monitor stock levels, and implement inventory control measures to minimize errors and discrepancies.
  • Staff Supervision: Recruit, train, and supervise warehouse personnel, including warehouse associates, forklift operators, and clerks, ensuring a cohesive and productive team.
  • Workflow Optimization: Design and implement efficient warehouse processes and layouts to maximize space utilization, minimize handling times, and reduce operational costs.
  • Quality Control: Establish and enforce quality control standards for incoming and outgoing goods to ensure product integrity and customer satisfaction.
  • Safety Compliance: Ensure that all safety regulations and protocols are followed to maintain a safe working environment for staff and to prevent accidents or injuries.
  • Equipment Maintenance: Oversee the maintenance and repair of warehouse equipment, such as forklifts, conveyor systems, and pallet jacks, to ensure proper functionality.
  • Supplier and Vendor Relations: Manage relationships with suppliers and vendors, negotiate terms, and coordinate deliveries to maintain a consistent supply of goods.
  • Shipping and Receiving: Supervise the shipping and receiving processes, including loading and unloading trucks, verifying shipments, and inspecting products for damage.

Education

BBA - Marketing

University of Nevada-Las Vegas
Las Vegas, NV
05.2024

High School Diploma -

Mannahouse Christian Academy
Portland, OR
06.2019

Skills

  • Customer Service
  • Time Management
  • Computer Literacy
  • Financial Services
  • Information Systems
  • Analytical Skills
  • Communication
  • Sales
  • Insurance
  • Customer Retention
  • Customer Needs Assessment
  • Appointment Management
  • Risk Management
  • Product Knowledge
  • Team Training and Development
  • Marketing
  • Consultative Sales Techniques

Timeline

Claims Adjuster

D B Ford Insurance Adjusters
11.2023 - 01.2024

Insurance Sales Representative

American Income Life: AO
12.2022 - Current

Conventions Security

Mandalay Bay Resort and Casino
12.2021 - 02.2023

Door to Door Sales Representative

Aptive Environmental
03.2021 - 08.2021

Warehouse Associate

Service Master Clean
05.2017 - 08.2017

BBA - Marketing

University of Nevada-Las Vegas

High School Diploma -

Mannahouse Christian Academy

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Chukwuka Mbelu