Accomplished server at Ying's Thai-sushi Restaurant, renowned for exceptional customer service and adept cash handling. Excelled in multitasking and guest engagement, enhancing customer satisfaction by 20%. Collaborated effectively with team and kitchen staff to ensure seamless service and compliance with hygiene standards. Proficient in POS systems, contributing to accurate financial reporting and positive dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Ying's Thai-sushi Restaurant
02.2022 - 11.2024
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Improved dining experience by providing prompt, attentive service to guests.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.