Chunhai Yang
Bellevue,WA
Summary
Dynamic and results-driven professional with a strong background in customer service and teamwork, honed at Ethen Foods. Proven ability to enhance customer experiences and optimize delivery routes, showcasing problem-solving skills and time management. Committed to fostering positive relationships and driving sales through effective communication and product recommendations.
Overview
11
11
years of professional experience
Work History
Sale Associate
Ethen Foods
05.2017 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to inform customer decisions.
- Participated in inventory management tasks, contributing to stock accuracy and availability.
- Built relationships with customers to encourage repeat business.
- Handled customer inquiries and resolved issues promptly, fostering positive relationships.
- Recommended complementary purchases to customers, increasing revenue.
Barista
ComeBuyTea
01.2024 - 11.2024
- Crafted high-quality beverages with precision and attention to customer preferences.
- Maintained cleanliness and organization of workstations in compliance with safety standards.
- Collaborated with team members to optimize workflow during peak service hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Delivery Driver
Ethen Foods
05.2014 - 04.2017
- Delivered packages efficiently, ensuring timely arrival at multiple customer locations.
- Conducted vehicle inspections to ensure safety and compliance with regulations.
- Enhanced route planning strategies to optimize fuel efficiency and reduce delivery times.
Education
Bachelor of Science - Software Engineering
Green River Community College
Auburn, WA01-2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Barista
ComeBuyTea
01.2024 - 11.2024
Sale Associate
Ethen Foods
05.2017 - Current
Delivery Driver
Ethen Foods
05.2014 - 04.2017
Bachelor of Science - Software Engineering
Green River Community College
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