Chunli Loebel
San Jose,CA
Summary
A dedicated professional with 6+ year's experience as a Branch Operations manager. 10+ total solid years in the coaxial and fiber optic cable systems services and 4 years operating retail and online store business experience.
Overview
22
22
years of professional experience
Work History
Operations Manager
CableCom Llc
11.2016 - Current
- Built and maintained effective accounts receivable, payable, and payroll monitoring systems at lower costs around 15% operational expenses.
- Managed and control spreadsheets / data and created accurate reports therefrom for internal teams and senior management event planning and coordination of menu items.
- Manage Payment processing and operational partner with teams, vendors, and sub-contractors for resolutions.
- Encouraged paperless environment, implementation of online system to manage data, process orders, and integrated processes.
- Assess staff performance and provide coaching, guidance and training to ensure maximum efficiency.
- Contributed to team effort by accomplishing related results as needed.
- Excellent customer service skills in person, on telephone, as well as through e-mail.
- Multi-tasking and paying strong attention to detail Working in fast paced environment Maintaining high level of confidentiality Answering or referring financial questions.
Chinese Tutor
Self-employeed
10.2013 - 02.2020
- Tutored 15+ kids/adults Chinese learners.
- Improved student pronunciations and learning through integration of creative role-playing exercises.
- Created tools to help different student make more progress in Chinese.
- Found innovative ways such as use of visual/audio means to involve students into Chinese lessons.
Huawei Technology
Staffing Analyst
04.2011 - 11.2016
- Attended to develop comprehensive staffing matrix and supported optimizing all staffing needs and operations
- Liaised with recruiting agencies to fill vacancies in timely manner.
- Supported 50+ candidate daily screening and hiring processes and questions.
- Liaised between teams in America and China cooperate management
- Supervise and schedule new hire orientation flight/hotel booking paying strong attention to details in fast paced environment.
- Maintaining high level management calendar as needed.
Administrative Assistant
CableCom Llc
02.2015 - 03.2016
- Improved office operations and procedures regarding payroll, supply requisitions, and clerical functions and reduced 15% of overtime.
- Scheduled and followed up on work results to complete operational requirements.
- Trained new employees to maintain office staff, planned and disciplined employees to maintain office staff job results.
- Handled administrative requests and queries from senior managers
Founder/Manager
Self-employeed
04.2008 - 02.2014
- Counseled and partnered 100+ touring groups about whole of China and most of Southeast Asia.
- Created and managed CRM (customer relationship management) data and supplies for retail and online stores.
- Developed training plans for equipment demonstration to customers and customer etiquette for employees.
- Worked closely with companies’ product development departments to create and maintain marketing materials for sales presentations and client meetings.
- Planned and executed events and marketing programs that produced five times target number of qualified leads.
- Complete ownership of organization and its business processes, wearing multiple hats and supervising and maintaining staff.
Office Manager
Roma Ceramic Co, Ltd
04.2002 - 03.2008
- Detail oriented 6+ years experience. Supplied thorough, accurate, and well-organized data to support decision making of three senior executives. Liaised between sales team and upper management.
- Created presentations and Excel databases for top executives. Required advanced knowledge of MS Office Suite; knowledge of Oracle ERP system.
- Met with, gave tour, and interviewed visitors to preview their issues for senior executives.
- Skilled at managing complex schedules, budgeting, and travel arrangements.
- Coordinated with accounting, sales, warehouse, fleet department, over ten branch sales offices.
Education
Bachelor of Science - Accounting
Henan University of Finance And Economics
Zhengzhou, China06.2002
Bachelor of Science - Business Administration And Management
University of California, Berkeley
Berkeley, CA05.2024
Skills
- Problem-Solving
- Operations Management
- Decision-Making
- Workflow Optimization
- Employee Motivation
- Team Leadership
- Operational Efficiency
- Customer Relationship Management (CRM)
Timeline
Operations Manager
CableCom Llc
11.2016 - Current
Administrative Assistant
CableCom Llc
02.2015 - 03.2016
Chinese Tutor
Self-employeed
10.2013 - 02.2020
Huawei Technology
Staffing Analyst
04.2011 - 11.2016
Founder/Manager
Self-employeed
04.2008 - 02.2014
Office Manager
Roma Ceramic Co, Ltd
04.2002 - 03.2008
Bachelor of Science - Accounting
Henan University of Finance And Economics
Bachelor of Science - Business Administration And Management
University of California, Berkeley
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