Chun Wah (Eason) Chan
Los Angeles,CA
Summary
Demonstrated success in improving customer engagement and client visibility in website searches with effective search engine optimization strategies. Knowledgeable about marketing approaches improve business results and enable dramatic sales. Good research, data analysis and organizational skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
Tai Chung Wah Restaurant
Hong Kong , China
2023.06 - 2024.02
- Spearheaded daily operations, overseeing all facets of restaurant management to uphold high standards of efficiency, consistency, and quality in both food preparation and service delivery.
- Fostered a welcoming atmosphere by personally greeting and engaging with customers, actively soliciting feedback, and utilizing customer input to implement enhancements that elevated overall dining experiences.
- Demonstrated strong analytical skills by accurately calculating inventory levels and strategically ordering supplies to maintain optimal stock levels while minimizing waste and controlling costs.
Research Assistant
University of California, Los Angeles
Los Angeles , CA
2023.01 - 2023.05
- Conducted research on the influence of romantic K-dramas on the boyfriend criteria of Hong Kong female college students, utilizing media theory to analyze effects.
- Actively engaged in regular team meetings, contributing insights, discussing project progress, addressing challenges, and sharing valuable lessons learned, fostering a collaborative research environment.
- Demonstrated strong organizational skills by efficiently managing research materials and maintaining a well-ordered workspace, enhancing productivity and facilitating seamless project execution.
- Collaborated closely with fellow researchers to develop effective research methodologies and strategies, ensuring the successful execution of the project and the attainment of research objectives.
Sales Associate
TP Tea
Cupertino , CA
2020.04 - 2021.04
- Efficiently handled cashier duties, processing transactions accurately and providing excellent customer service to ensure a positive shopping experience.
- Demonstrated leadership skills by overseeing daily store operations, establishing routines, and providing training to new employees, ensuring adherence to company standards and promoting a cohesive team environment.
- Contributed to the company's growth and expansion by actively participating in the planning and execution of store construction projects, ensuring timely completion and adherence to budgetary constraints.
- Utilized creativity and market research to design innovative new flavor products, catering to evolving consumer preferences and driving sales growth for the company.
Sales Associate
UNIQLO
Hong Kong , China
2018.05 - 2019.05
- Actively managed customer interactions, adeptly resolving conflicts and enhancing customer satisfaction, resulting in improved customer service standards.
- Executed cashier duties with precision, ensuring accurate transactions and efficient service delivery.
- Demonstrated strong organizational skills by effectively managing inventory, optimizing stock levels, and ensuring product availability to meet customer demand.
- Played a pivotal role in maintaining and enhancing the brand image by effectively showcasing new products and highlighting their unique features, thereby driving sales and customer engagement.
Education
Bachelor of Arts - Communication
University of California - Los Angeles
Los Angeles, CA2023-05
Skills
- Search Engine Optimization
- Analytical Thinking
- Relationship Building
- Effective Communication
- Performance Analytics
- Software: Adobe, Microsoft Office, SPSS, Qualtrics, Canva
Languages
English
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
Timeline
Sales Associate
Tai Chung Wah Restaurant
2023.06 - 2024.02
Research Assistant
University of California, Los Angeles
2023.01 - 2023.05
Sales Associate
TP Tea
2020.04 - 2021.04
Sales Associate
UNIQLO
2018.05 - 2019.05
Bachelor of Arts - Communication
University of California - Los Angeles
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