Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carol Yang

Dispatcher
West Covina,CA

Summary

Proven Dispatcher with expertise in high-stress management and schedule coordination, honed at JCK Logistics Inc. Excelled in dispatch software use and ensured timely delivery by overseeing up to 9 fleet vehicles. Demonstrated ability to improve data tracking, enhancing operational efficiency. Skilled in data entry and stress tolerance, contributing to seamless logistics operations.

Overview

3
3
years of professional experience

Work History

Dispatcher

JCK Logistics Inc
11.2023 - 07.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 6 long haul fleet vehicles and 3 local fleet vehicles.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.

Dispatcher

RNC Star USA
04.2021 - 10.2023
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 4 local fleet vehicles and multiple long haul trucks.
  • Handling air cargo pick up from LAX/JFK/ORD and arrange domestic truck delivery.


Education

BBA - Accounting

Cal Poly Pomona
Pomona, CA
11.2020

Skills

  • Data Entry
  • Dispatch software
  • Stress Tolerance
  • Dispatching procedures
  • Schedule Management
  • Schedule Coordination

Languages

Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
English
Full Professional

Timeline

Dispatcher

JCK Logistics Inc
11.2023 - 07.2024

Dispatcher

RNC Star USA
04.2021 - 10.2023

BBA - Accounting

Cal Poly Pomona

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