Summary
Overview
Work History
Education
Skills
Technologyandtools
Timeline
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Chuwanda Thigpen

Atlanta,GA

Summary

Experienced leader in global talent acquisition strategy, solutions, and operations, skilled in building and maintaining high-performance cultures that consistently deliver strong business results. Recognized for creating a compelling employer brand and fostering a positive stakeholder experience.

Overview

16
16
years of professional experience

Work History

Vice President, Global Talent Acquisition

Equifax
01.2023 - 10.2024
  • Responsible for internal and external global talent acquisition supporting 24 countries and more than 14K employees
  • Led the placement of the Senior Vice President of HR-US; Vice President Compensation-US, Vice President of HR-Pune, India, Sr. Director HR-US, and Senior Director Talent Acquisition-Pune, India.
  • Re-designed recruiting strategy for Early Career initiatives to drive greater engagement resulting in the increased representation of women in the intern program from 18% to 45% and women in the Rotational Development Program from 29% to 45%
  • Launched an employment brand strategy to proactively attract global talent increasing career site traffic 64%, 77% increase in applicants per requisition, and a 47% increase in LinkedIn followers
  • Leveraged CRM (Beamery) to launch enterprise wide strategic sourcing pilot for technology, sales, Product, and Finance resulting in a 69% decrease in enterprise time to fill for Security Engineers, Software Engineers, Business Development/Account Executives, Financial Analysts, and Product Managers

Senior Vice President, Human Resources

Lumentum
01.2018 - 01.2023


  • Led the launch of newly created Employee Experience (EX) function to increase culture of authenticity and belonging for 8,000+ employees in the US, Canada, China, Thailand, Japan, Taiwan, Switzerland, UK, Slovenia, and Italy
  • Drove company engagement to 89% and an increased index from 77% to 79% focusing on inclusive leadership and diversity
  • Expanded employee resource groups from North America to EMEA, and APAC increasing focus to include women, early career hires, persons with disabilities, LGBTQIA, and those with diverse backgrounds
  • Revamped diverse recruiting strategies to increase the number of women in leadership from 18% to 22.5% and increased female intern hires in the US to 55%, 42% in Canada, and 59% in APAC
  • Increased diverse talent pipeline by implementing 24 Diversity Inclusion and Belonging scholarships awarding nearly $200K in scholarships to Early Career Talent

Head of Global Talent Acquisition

ACI Worldwide
05.2017 - 06.2018
  • Responsible for leading global talent acquisition planning, strategy, systems, and tools for North America (US), South America (Brazil), EMEA (UK, Romania, and Africa-South Africa), and APAC (India, China, Philippines, Singapore, Thailand, and Taiwan)
  • Aligned university recruitment efforts to build program supporting offices in Naples, Florida, Boston, Massachusetts, Omaha, Nebraska, Pune, India, and Mumbai, India
  • Managed Global Talent Acquisition technology, tools, policies, and processes including enterprise Applicant Tracking System (Taleo), ACI’s career site, job boards and social networking sites
  • Reduced contingent and retained search firm spend by 32% by reorganizing global talent acquisition team and leading all Director and above searches reducing time to fill from 100+ days to >60 days

Head of Talent Acquisition

Jackson National Life Insurance Company
02.2014 - 05.2017


  • Reported to Chief Human Resources Officer responsible for establishing vision and strategy for workforce planning, diversity & inclusion, and staffing for all levels of internal and external talent for more than 5,000 employees
  • Led a US team of Talent Acquisition team who filled over 800 positions in 2014, 700 positions in 2015, and 600 positions in 2016
  • Approximately 60% of positions were new positions annually
  • Completed Taleo Optimization and integration of pre-employment platform resulting in increased recruiter efficiencies, a streamlined employment application, and mobile access for candidates
  • Reduced Jackson’s Operation staffing average time to fill from 75 days to 57 days in 18 months
  • Reduced vendor spend by 73% in 2015 saving Jackson more than $600K in annual search firm spend
  • Successfully recruited and placed Senior Vice President & General Counsel; Vice President Tax; Vice President & Corporate Information Security Officer, Vice President Consulting and Talent Development, Assistant Vice President Shared Services, and Director of Risk
  • Managed retained search for recruitment of Senior Vice President & Chief Marketing and Communications Officer
  • Developed and implemented College Recruiting “Go to Campus” model with Executive Sponsors, Campus Leaders reducing college recruiting costs per hire by 17% and improved rate of intern offer acceptance to 70% in 2015 and 72% in 2016
  • Led redefined search strategies in the information systems group and risk management office resulting in achievement of full staff compliment (i.e., meeting headcount plan) for the first time in company history
  • Increased Social Media presence by launching a digital Talent Network which increased the pool of available talent pool by more than 5,000 applicants

Vice President, Executive Talent Acquisition

SunTrust Bank (now Truist)
08.2012 - 02.2014


  • Led team of 7 recruiters
  • Reduced Enterprise Information Services time to fill metric from 300 days to 72 days

Director, Global Talent Acquisition

Cummins Inc.
08.2010 - 08.2012


  • Talent Acquisition Leader responsible for professional, college, intern, co-op, MBA, and Diversity recruiting initiatives for US, APAC (China and India), Africa (South Africa), UK, and South America (Brazil)
  • Managed the implementation of applicant tracking system, Taleo and CRM, Avature
  • Increased pipelines of talent by partnering with SWE, SHPE, NSBE, NBMBAA, HENAAC, Out at Work, and Veteran Associations
  • Increased hires from an average of 37 per month to an average of 101 hires per month
  • Consistently achieved hiring objective of 5,000 hires globally/year

Manager, Talent Acquisition

The Coca-Cola Company
05.2008 - 08.2010
  • Managed technical and non-technical searches in the US, Canada, Germany, Australia, and the Philippines
  • Recruiting efforts saved the Coca-Cola Company more than $500K in search firm fees

Education

Master Of Arts -

University of York
York, England

Bachelor Of Arts -

Millsaps College
Jackson, Mississippi

Skills

  • Workday
  • Taleo
  • Beamery
  • Qualtrics
  • Talent Insights
  • Tableau
  • Oracle HCM
  • HireDesk
  • Avature
  • Microsoft Suite of Products

Technologyandtools

  • Workday
  • Taleo
  • Beamery
  • Qualtrics
  • Talent Insights
  • Tableau
  • Peopleclick
  • Oracle HCM
  • HireDesk
  • Avature
  • Microsoft Suite of Products

Timeline

Vice President, Global Talent Acquisition

Equifax
01.2023 - 10.2024

Senior Vice President, Human Resources

Lumentum
01.2018 - 01.2023

Head of Global Talent Acquisition

ACI Worldwide
05.2017 - 06.2018

Head of Talent Acquisition

Jackson National Life Insurance Company
02.2014 - 05.2017

Vice President, Executive Talent Acquisition

SunTrust Bank (now Truist)
08.2012 - 02.2014

Director, Global Talent Acquisition

Cummins Inc.
08.2010 - 08.2012

Manager, Talent Acquisition

The Coca-Cola Company
05.2008 - 08.2010

Master Of Arts -

University of York

Bachelor Of Arts -

Millsaps College

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