Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Chyana Johnson

Cardston,MT

Summary

Dedicated professional with a proven track record at Glacier National Park, enhancing visitor experiences and streamlining operations. Expert in maintaining inventory and employing strong communication skills to foster team efficiency and patient care. Achieved significant improvements in service delivery by focusing on innovative solutions and maintaining high standards of professionalism.

Professional in healthcare field with strong foundation in patient support and therapeutic assistance. Known for adaptability in dynamic clinical settings and contributing to patient recovery processes. Highly collaborative team member focused on achieving optimal patient outcomes and maintaining high standards of care. Skilled in therapeutic exercise assistance and patient communication.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

9
9
years of professional experience

Work History

Physical Therapy Aide

Blackfeet Tribal Health
05.2024 - Current
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
  • Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
  • Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
  • Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Communicated with physicians to provide updates on patient care.

Occupational Therapy Assistant Student

Browning Public Schools
10.2019 - 05.2024


  • Increased accessibility of treatment materials by maintaining organization within the therapy workspace.
  • Developed therapeutic relationships with clients, fostering trust and mutual respect during treatment sessions.
  • Contributed to accurate documentation of patients'' progress and responses to therapy, ensuring effective communication among healthcare providers.
  • Maintained confidentiality of client information according to HIPAA guidelines, protecting privacy rights of individuals receiving services.
  • Maintained open lines of communication with patients, families, and caregivers to address concerns or questions about the therapy process.
  • Educated clients and their families on strategies for daily living activities, promoting independence and selfsufficiency.
  • Regularly communicated with supervising Occupational Therapists regarding patient updates, challenges faced during sessions, or changes needed in treatment plans.
  • Provided encouragement and motivation throughout each session, leading to enhanced engagement from clients during exercises.
  • Assisted in evaluating patients'' needs and abilities, contributing to effective occupational therapy interventions.
  • Helped improve fine motor, visual perception and sensory processing skills.
  • Educated patients and families on conditions, treatments and home exercises.

Campground Host

Johnson's of St.Mary's
05.2017 - 09.2017
  • Maintained a safe environment for campers through regular safety checks and hazard assessments.
  • Participated in ongoing training opportunities to stay current on industry trends and best practices in campground management.
  • Enhanced campground cleanliness by regularly inspecting sites and addressing maintenance issues.
  • Assisted in the planning and execution of campground events, creating memorable experiences for guests.
  • Collaborated with fellow hosts on various tasks, ensuring smooth operations throughout the camping season.
  • Boosted visitor satisfaction by providing prompt assistance and resolving concerns efficiently.
  • Increased repeat visits by consistently delivering exceptional service and fostering a welcoming atmosphere.
  • Educated campers on campground rules and regulations, promoting adherence to policies for the benefit of all guests.
  • Provided accurate information regarding local attractions, assisting campers in making informed decisions about their visit.
  • Developed strong relationships with local businesses to promote the campground and attract new visitors.
  • Maximized visitor enjoyment by offering recommendations on suitable camping spots based on individual preferences and needs.
  • Greeted and assisted guests by gathering information pertaining to reservations or requests.
  • Planned and executed marketing activities to improve property brand and increase revenue.

Visitor Use Assistant

Glacier National Park
06.2015 - 09.2015
  • Supported revenue generation efforts through efficient management of gift shop operations and merchandise sales.
  • Enhanced visitor experience by providing accurate information about park facilities and activities.
  • Assisted in the training of new Visitor Use Assistants, sharing best practices to ensure consistent high-quality service across the team.
  • Implemented innovative solutions to streamline parking procedures, reducing congestion during peak periods.
  • Contributed ideas for updating park literature materials such as brochures or maps, resulting in more user-friendly content that enhanced visitor understanding.
  • Increased visitor awareness of park rules and guidelines by creating informative signage throughout the facility.
  • Provided excellent customer service, addressing visitor concerns and inquiries promptly and professionally.
  • Maintained a safe environment for visitors through proactive monitoring of park areas and enforcing regulations.
  • Maintained detailed records on daily visitation numbers, enabling effective analysis of trends and patterns over time.

Education

Associate of Science - Nursing

Blackfeet Community College
Browning, MT
05-2018

Skills

  • Maintaining and cleaning equipment
  • Maintaining inventory
  • Maintaining filing systems
  • Physical therapy support
  • Sanitation
  • Filing paperwork
  • Preparing patients for treatment
  • Enforcing safety protocols
  • Patient Care
  • Patient support
  • Professionalism
  • Communication Skills
  • Prepare rooms
  • Coordinate supplies

Languages

Native American
Native or Bilingual

Timeline

Physical Therapy Aide

Blackfeet Tribal Health
05.2024 - Current

Occupational Therapy Assistant Student

Browning Public Schools
10.2019 - 05.2024

Campground Host

Johnson's of St.Mary's
05.2017 - 09.2017

Visitor Use Assistant

Glacier National Park
06.2015 - 09.2015

Associate of Science - Nursing

Blackfeet Community College

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Chyana Johnson