Chyann Cantu
Casselberry,FL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment. Open and willing to venture out and learn new responsibilities in the work place
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Advent Health
04.2022 - Current
- Train new hires and externs according to Advent Health's standards.
- Service Recovery
- Ensure Clinic is operating efficiently according to Clinics metrics i.e. Dispensing, patient wait times, and Google reviews.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced team efficiency by providing ongoing training, guidance, and support to co-workers, as well as new hires and externs.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
Medical Assistant
Barimo Family Medicine
07.2021 - 09.2022
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Order Fulfillment Associate
Lowes Home Improvment
08.2020 - 10.2021
- Covered Manager position and Duties while looking for a new Manager.
- Updated Employee Schedule
- Finalized work orders and updated database regularly.
- Resolved customer inquiries regarding order status or issues promptly and professionally, demonstrating excellent communication skills throughout interactions.
- Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
- Reduced order processing time by consistently maintaining a clean and organized workspace.
- Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
Education
Associate of Science - Nursing
Advent Health University
Lake Mary, FL05.2026
Certification - Medical Assistant
Orange Technical College
Winter Park, FL05.2021
Skills
- Time Management
- Patient Flow Management
- Inventory and supply management
- Phlebotomy
- Task-oriented in high pressure situations
- Multitasking and Prioritizations
- Critical thinking
- Scheduling
- Multi-Line phone talent
Certification
- RMA - Registered Medical Assistant
- CPR Certification
- BLS Certification
Timeline
Medical Assistant
Advent Health
04.2022 - Current
Medical Assistant
Barimo Family Medicine
07.2021 - 09.2022
Order Fulfillment Associate
Lowes Home Improvment
08.2020 - 10.2021
Associate of Science - Nursing
Advent Health University
Certification - Medical Assistant
Orange Technical College
Similar Profiles
Farah CASSAGNOLFarah CASSAGNOL
NA at Fundamentals of Nursing Advent Health, Advent Health, Mental Health. Advent HealthNA at Fundamentals of Nursing Advent Health, Advent Health, Mental Health. Advent Health
Briana GoinsBriana Goins
Emergency Department RN at Advent HealthEmergency Department RN at Advent Health
KERRI MRAZKERRI MRAZ
Critical Respiratory Therapist at Advent HealthCritical Respiratory Therapist at Advent Health
Dayanara EspinosaDayanara Espinosa
Security Officer II at Advent HealthSecurity Officer II at Advent Health
Stephanie RacineStephanie Racine
Student Engagement Specialist at Risepoint (Formerly Academic Partnerships)Student Engagement Specialist at Risepoint (Formerly Academic Partnerships)