Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chyann Hill

Sacramento,CA

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Trustworthy, with 5 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

7
7
years of professional experience

Work History

Cashier

Justice For Girls
09.2018 - 01.2019
  • Built relationships with customers to encourage repeat business..
  • Welcomed customers and helped determine their needs.

Cashier

Eco Thrift
02.2019 - 12.2019
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Stocked, tagged and displayed merchandise as required.

Shift Leader

Togo's Sandwiches
02.2021 - Current
  • Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Gathered, organized and input information into digital database.
  • Generated reports detailing findings and recommendations.
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making.
  • Trained new employees and delegated daily tasks and responsibilities.

Customer Service Associate Cashier

Walgreens
09.2023 - 08.2025
  • Participated in regular staff meetings to provide input on improving the customer experience and store operations.
  • Processed refunds and exchanges in accordance with company policy.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Identified opportunities to upsell products or services based on individual customer preferences or needs.
  • Proactively addressed potential issues through clear communication with both customers and management staff.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Restocked and organized merchandise in front lanes.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Performed cash, card and check transactions to complete customer purchases.

Education

High School Diploma -

Highlands High School
North Highlands, CA
06.2019

Skills

  • Team Leadership
  • Strong Work Ethic
  • Honest and Dependable
  • Customer Assistance
  • Cash Register Operation
  • Cash handling and management
  • Adaptable and Flexible
  • Cash Handling
  • Product restocking
  • Complaint Handling
  • Complex Problem-Solving
  • Return and Exchange Processing

Timeline

Customer Service Associate Cashier

Walgreens
09.2023 - 08.2025

Shift Leader

Togo's Sandwiches
02.2021 - Current

Cashier

Eco Thrift
02.2019 - 12.2019

Cashier

Justice For Girls
09.2018 - 01.2019

High School Diploma -

Highlands High School

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