Chyanne Brown

Work History

Progressive Insurance Company

10.2022 - 12.2023

Ensured the office ran efficiently
Possessed strong time management and communication skills to send record requests, to open record requests, generated follow-up letters, and conducted discovery work
Additionally, handled standard administrative duties such as managing and maintaining documentation, sending and processing electronic communications and mail, and management of office supplies and equipment.

Bright Horizons Charter School

11.2019 - 09.2023

Helped with the cognitive development of the children
Communicated daily with parents
Documented and shared the important milestones in their child's day
Kept the classroom safe and clean by following important procedures and guidelines.

Remnant of Judah Christian Assembly Inc.

02.2019 - 05.2023

Responsible for handling the daily administrative tasks for the head group of executive professionals
Created statistical reports for the executives, overseeing the daily activities of the executive office area, and developed meeting agendas for executive briefings
Scheduled/Planned off campus luncheons, gala's, and off campus meetings

St James Community Full Gospel Church

10.2017 - 09.2019

Reported jointly to the Church's Official Board and the Pastor
Supported the Board of Trustees with their fiduciary and fiscal management of the Church
Recorded minutes for official board meetings; Designed and produced various publications and administrative services for the Pastor and Official Board
Ordered and maintained office supplies and equipment; Prepared, distributed and disseminated mail and e-mail correspondence as needed; Scheduled meetings/appointments
Maintained the Church's membership list and notified relevant stakeholders of updates with members (e.g
Hospitalizations, deaths, etc.); Maintained and updated all standard forms and ministry literature.

Target Corporation

08.2017 - 07.2018

Prepared bank deposit slips accurately and efficiently for submission to financial institutions on a daily basis.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Maintained clean, safe work area in accordance with regulatory and organizational guidelines.
Reduced discrepancies in cash registers through meticulous reconciliation at the end of each shift.
Conducted thorough investigations into discrepancies found during audits, identifying root causes of issues and implementing corrective actions where necessary.
Assisted in the hiring process for new cashiers, selecting candidates based on relevant experience and skill sets to ensure a strong team dynamic.
Maintained accurate financial records by diligently reviewing sales data, generating detailed reports for upper management review periodically.
Promoted a culture of teamwork and collaboration among staff, leading to increased efficiency in daily tasks and improved overall job satisfaction.
Developed comprehensive training materials to provide new employees with the necessary tools for success in their roles as cash handlers.
Streamlined cash management processes for improved efficiency and reduced operational costs.

Marrazos Market

07.2016 - 09.2016

Supervised daily operations by directing customer service, inventory and sales operations.
Conducted inventory analysis to determine optimal stock levels.
Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Educated and trained staff to equip with knowledge about products, customer service and store policies.
Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Boosted sales performance with targeted marketing strategies and in-store promotions.
Developed a positive work environment by fostering teamwork, providing regular feedback, and acknowledging employee accomplishments.
Drove customer satisfaction improvements through the implementation of effective feedback mechanisms and prompt issue resolution.
Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
Networked in market to build partnerships and connections with prospects.