Chyanne O'Keefe
Lancaster,PA
Summary
Knowledgeable mental health technician with strong foundation in mental health support and patient care. Demonstrated ability to implement therapeutic techniques and contribute to team-based care plans. Proven skills in crisis intervention, trauma-informed care, and patient communication ensure supportive environment for individuals in need.
Overview
8
8
years of professional experience
Work History
Mental Health Technician
Lancaster Behavioral Health Hospital
03.2024 - Current
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
OMNI SALES LEADER
Dick's Sporting Goods
01.2020 - 07.2024
- Ensured quick fulfillment of digital customer requests.
- Kept workstation well-stocked with necessary supplies.
CASHIER
Stauffers of Kissel Hill Home and Garden
09.2016 - 07.2020
- Placed special orders for customer requests.
- Kept work environment clean, organized, and well-stocked.
- Assisted various departments during high-demand periods.
- Facilitated customer transactions, item location assistance, and reward program enrollment.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
MATERIAL HANDLER
Engle Printing and Publishing Co.
05.2018 - 08.2019
- Worked as part of a team to accurately construct newspapers by individual sections, as well as create appropriate bundles to be shipped out to residential areas
- Ensured cleanliness of work area while preparing pallets for shipment.
- Ensured workplace safety by adhering to established protocols.
Education
Master of Science - CLINICAL PSYCHOLOGY
Capella University
Minneapolis, MN06-2026
BACHELOR OF SCIENCE - BIOLOGY
The Pennsylvania State University
University Park, PA12.2023
Skills
- Detail Oriented
- Multitasking
- Problem-solving
- Time management
- Office 365
- Collaboration
- De-escalation techniques
- Behavior observation
- Suicide prevention
- Trauma-informed care
Timeline
Mental Health Technician
Lancaster Behavioral Health Hospital
03.2024 - Current
OMNI SALES LEADER
Dick's Sporting Goods
01.2020 - 07.2024
MATERIAL HANDLER
Engle Printing and Publishing Co.
05.2018 - 08.2019
CASHIER
Stauffers of Kissel Hill Home and Garden
09.2016 - 07.2020
Master of Science - CLINICAL PSYCHOLOGY
Capella University
BACHELOR OF SCIENCE - BIOLOGY
The Pennsylvania State University
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