Chyci Edwards
San Carlos,AZ
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation. Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.
Overview
2026
2026
years of professional experience
Work History
Patient Registration
San Carlos Apache Healthcare
07.2025 - Current
- Streamlined patient registration process by implementing efficient data entry techniques and maintaining accurate records.
- Collaborated with the patient registration team to verify insurance coverage and obtain necessary authorizations, reducing delays in service provision.
- Assisted in implementing new patient registration processes for increased efficiency and ease of use.
- Maintained accurate medical records and updated patient information in electronic systems.
- Coordinated communication between healthcare providers and patients to streamline services.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Promoted patient safety by accurately documenting all relevant information in electronic medical records systems.
- Communicated with healthcare providers to confirm availability and resolve scheduling conflicts promptly.
- Assisted in developing streamlined processes for appointment confirmations and reminders for patients.
Maintenance Technician
Peridot District Economic Enterprise
09.2023 - 05.2024
- Tacked maintenance actions and completed records.
- Supervised and trained landscaping maintenance crew.
- Completed routine maintenance and repair.
- Routinely inspected equipment for signs of wear or malfunctioning parts.
- Completed routine maintenance and repair.
- Maintained records of completed maintenance tasks.
- Assisted in the preparation of reports, presentations and correspondence.
- Maintained positive working relationship with fellow staff and management.
- Kept business entrances clean, tidy and professional in appearance.
- Participated in team meetings to discuss goals and objectives.
- Completed assigned tasks within established time frames.
Service Associate
julies sewing corner
- Handled cash, credit card, and check payments for goods and services.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Greeted customers and assessed their needs.
- Processed customer transactions in an efficient and accurate manner.
- Completed assigned tasks within established time frames.
- Answered incoming calls promptly, courteously, and professionally.
Education
High School Diploma -
Liberty High School
Globe, AZ08-2023
Skills
- Customer service
- Documentation
- Patient registration
- HIPAA compliance
- Insurance verification
- Appointment management
- Electronic medical records
- EMR / EHR
- Paperwork coordination
- Medical charting
- Outpatient care
- Inpatient care
- Insurance claims
- Insurance verifications
- Patient reception management
- Documentation and recordkeeping
- Safety-oriented mindset
- Scheduling
- Critical thinking
- Tactful and diplomatic
- Call triaging
- Problem-solving
- Positive and professional
- Multi-task management
- Paperwork processing
- Multitasking and organization
- Professional telephone demeanor
- Coordination
- Cultural awareness
- Professional and friendly
- Administrative support
- Call handling
- T
Timeline
Patient Registration
San Carlos Apache Healthcare
07.2025 - Current
Maintenance Technician
Peridot District Economic Enterprise
09.2023 - 05.2024
Service Associate
julies sewing corner
High School Diploma -
Liberty High School
Education and Training
other