Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chydemma Bryan

Brooklyn

Summary

Assistant store manager offering over 8 years of customer service, and 6 years of leadership. Organizing and skilled at prioritizing daily tasks and following through to achieve performance and goals. Efficient, organized, and proactive leader with excellent communication skills, business acumen, and ability to meet goals within fast-paced environments. Collaborative and supportive team player with team-building and relationship management competencies.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Starbucks Coffee Shop
10.2023 - Current
  • Hire, onboard and supervise a team of 55 baristas and 5 shift supervisors.
  • Building an intentional calendar that addresses key priorities at an appropriate cadence.
  • Assisted with developing and implementing strategies to improve sales and profitability.
  • Reviewed partner performance and provided ongoing feedback and coaching to drive performance improvement.
  • Collaborated with store manager to meet revenue goals.
  • Monitored inventory levels to plan orders and meet store demands.
  • Prepared schedules weekly to verify proper coverage to meet business needs.
  • Enhanced partner and customer satisfaction by building relationships and problem solving.

Shift Supervisor

Starbucks
05.2020 - 10.2023
  • Developed 2 barista trainers into shift supervisors.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies.
  • Track and manage sale goals and celebrated wins with the team.
  • Role modeled a learning environment through leading with transparency.
  • Created an inclusive culture to deliver the best customer experience using the tools and resources given by the company.

Barista

Starbucks
08.2016 - 05.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Created a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Creating memorable moments with customers to create the Starbucks Experience.
  • Craft and solve quality beverages.
  • Complete coffee tastings with partners and create the culture of coffee knowledge.

Education

High School Diploma -

Aspirations Diploma High School
New York
06-2016

Skills

  • Customer service
  • Store operations
  • Problem Anticipation & Resolution
  • Cash management
  • Profit & loss

Timeline

Assistant Store Manager

Starbucks Coffee Shop
10.2023 - Current

Shift Supervisor

Starbucks
05.2020 - 10.2023

Barista

Starbucks
08.2016 - 05.2020

High School Diploma -

Aspirations Diploma High School

Similar Profiles

CREATE PROFILE
Chydemma Bryan