Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chyenne Burgess

Summary

Professional with strong background in coaching, equipped to drive team success and foster individual growth. Skilled in strategic planning, performance analysis, and motivational techniques. Known for flexibility, reliability, and unwavering focus on achieving results through collaboration and adaptability. Proficient in developing tailored training programs, building rapport, and enhancing team dynamics.

Experienced coordinator with strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Prepared to make significant impact in dynamic environment.

Overview

10
10
years of professional experience

Work History

Graduate Success Coordinator

Ultimate Medical Academy
12.2023 - Current
  • Assisted in the development and maintenance of systems to identify employment opportunities for students and graduates
  • Provided individualized career coaching and employment support from hire through the first 20 days of employment
  • Maintained ongoing communication with graduates to ensure successful integration into the workforce and addressed early-stage employment challenges
  • Verified employment for active students working in allied healthcare facilities, ensuring proper documentation and compliance with placement verification procedures
  • Led with a focus on care by coaching, developing, and engaging team members; conducted regular one-on-one and group meetings to foster a positive and performance-driven culture
  • Communicated institutional compliance requirements clearly to students and staff; escalated compliance concerns promptly to the appropriate department
  • Handled escalated graduate concerns, ensuring issues were resolved promptly to support satisfaction and organizational objectives
  • Took on additional duties and special projects as assigned, consistently contributing to departmental goals and initiatives
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to
  • Enhanced graduate satisfaction by responding promptly to inquiries and addressing concerns professionally
  • Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns
  • Enhanced team communication by implementing weekly coordination meetings and detailed project update emails

Self-Employed Positive Coach

Chys Best
05.2015 - Current
  • Team evaluation, 1:1 sessions, and group meetings to increase positivity and productivity
  • Implementing positive interventions in the work environment to promote healthy work relationships
  • Assess individual, group, and business goals to implement accountability
  • Maintains client files that are updated throughout their goals and updates records, as necessary
  • Other business needs to be associated with the client
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations
  • Led employee relations through effective communication, coaching, training, and development
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision
  • Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees
  • Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions

Positive Health Coach and New Client Coordinator

LockedIn Wellness
06.2022 - 06.2023
  • First point of contact with potential clients to give a rundown of what we offer and answer preliminary questions
  • Disseminates information on company policies and procedures to staff and other coaches
  • Assists in the preparation of result reports relating to the program
  • Maintains communication with prospective client inquiries via phone calls, emails, text, and document communications
  • 1:1 sessions with clients performing testing, assessing test results, setting goals, and updating charts accordingly
  • Conducts virtual and in-person follow-ups based on client's needs and creates a personalized plan to help reach their goal
  • Maintains notes and office forms within the EMR and personal filing system
  • Customizes client's treatment in relation to their current conditions and assesses progress
  • Coordinates with other coaches and specialists to get clients to their success goal
  • Schedule appointments and meetings, process payments, and ship orders or new patient kits as needed
  • Assist other staff with day-to-day tasks to ensure the office is running smoothly and efficiently

Social Media Coordinator / Positivity Advisor / Assistant

Merilien Homes
08.2019 - 01.2022
  • Created a trusting and motivational environment to promote positivity within relationships
  • Maintained client files and updated them as needed throughout their transaction
  • Nurtured healthy relationships with multiple other offices
  • Created content, scheduled posts, and engaged with media daily
  • Completed, edited, and proofread written pieces before publication
  • Initiated marketing campaign ideas and partnerships with promotion
  • Shared content, updates, and other appropriate media to Facebook, Instagram, Linkedin, Nextdoor, and Website
  • Researched recent trends, prepared for meetings, and presented ideas to leads
  • Maintained calendars and prioritized meeting requests for management

Community Advisor (CA)

Connection at Athens
06.2017 - 09.2019
  • Responded to incoming telephone calls, consolidated, copied, filed, and maintained documents and records
  • Initiated, processed, and kept records and invoices
  • Developed relationships with residents
  • Marketed and advertised deals and upcoming events
  • Coordinated and led events with residents and students
  • Assisted in the safety and security of the community
  • Communicated with residents daily to impact them better and motivate them

Facility Supervisor and Student Success Intern

UWG (UREC)
04.2017 - 07.2019
  • Provided administrative support for the Associate Director of Operations and Facility Coordinator
  • Prepared materials for meetings and special events
  • Provided excellent student experiences throughout the student life cycle
  • Advised and guided students regarding career and program interest
  • Referred students with academic troubles to proper officials for further action and help
  • Lead academic training with students with on-demand availability to assist in achieving peak performance
  • Implemented practices that helped students become more organized, time-efficient, and balance
  • Documented interactions with students and assisted in maintaining student session records
  • Checked in with students regularly throughout the week to follow up on life events outside of work
  • Welcomed and checked in members - Oversaw the safety of students, guests, staff, and faculty
  • Supplied members with equipment and information about the facility
  • Implemented rules and regulations within the facility by observing the facility
  • Worked closely with each department to ensure they were achieving their goals and assisted in any way possible
  • Oversaw facility assistants maintain UREC’s core values

Community Advisor (CA)

River Club
08.2015 - 05.2016
  • Meeting potential renters and guiding them on tours of available units
  • Following up on leads for potential renters
  • Performing background checks, credit checks, and other responsibilities to see if prospective renters are qualified
  • Preparing leasing documents for potential renters using property standards and regulations
  • Keeping residents informed of any changes to rental agreements or upcoming property issues
  • Building a rapport with current tenants to give them personalized service
  • Keeping an eye on community facilities such as mailrooms, fitness centers, and laundry rooms

Education

Master of Education - Educational, School, & Counseling Psychology

University of Missouri
Columbia, MO
12.2020

Bachelor of Science - Sport Management, Mass Communication Minor

University of West Georgia
Carrollton, GA
05.2019

Skills

  • Effective communication
  • Group leadership
  • Personable and friendly
  • Building relationships
  • Motivational leadership style
  • Verbal and written communication
  • Collaborative approach
  • Ethics and integrity
  • Empathy development
  • Performance evaluation
  • Multitasking and organization
  • Work Planning and Prioritization

Timeline

Graduate Success Coordinator

Ultimate Medical Academy
12.2023 - Current

Positive Health Coach and New Client Coordinator

LockedIn Wellness
06.2022 - 06.2023

Social Media Coordinator / Positivity Advisor / Assistant

Merilien Homes
08.2019 - 01.2022

Community Advisor (CA)

Connection at Athens
06.2017 - 09.2019

Facility Supervisor and Student Success Intern

UWG (UREC)
04.2017 - 07.2019

Community Advisor (CA)

River Club
08.2015 - 05.2016

Self-Employed Positive Coach

Chys Best
05.2015 - Current

Master of Education - Educational, School, & Counseling Psychology

University of Missouri

Bachelor of Science - Sport Management, Mass Communication Minor

University of West Georgia

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