Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Chyla Keys-Timmons

Graham,NC

Summary

Accomplished clinical research professional with a robust background in conducting and managing clinical trials within the healthcare sector. Possess a strong foundation in research methodologies, data analysis, and regulatory compliance.


Motivated by a passion for communication and community engagement, aspiring to leverage expertise in project management and organizational skills to excel in marketing and event coordination. Eager to apply clinical insights and analytical rigor to create impactful marketing campaigns and seamless event experiences.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Site Support Coordinator

Elligo Health
01.2022 - Current


  • Serve as the main liaison for clinical research sites, addressing queries, troubleshooting issues, and ensuring adherence to study timelines, regulatory requirements, and recruitment
  • Executed the Alzheimer’s study within the allocated budget of $2 million, collaborating with the Project Management team
  • Conduct targeted referral source outreach initiatives to enhance patient engagement and increase study awareness for multiple clinical trials
  • Research local and national events to identify networking opportunities and potential collaborations, enhancing event visibility and participant engagement
  • Contact key event organizers to explore opportunities for showcasing study information, expanding outreach efforts and fostering partnerships
  • Develop, coordinate and deliver site study Kick-Off Call presentations, ensuring alignment on project objectives, timelines, and responsibilities
  • Produce through reports analyzing clinical research data, including trends in marketing campaigns and outreach to referral sources
  • Develop and maintain strong client relationships resulting in repeat business and referrals, fostering a loyal client base
  • Facilitate regular meetings with key trial site contacts to develop healthy working relationships and ensure progress toward recruitment and retention goals
  • Collaborate with cross-functional teams to develop and execute integrated marketing campaigns that leverage social media to meet business objectives
  • Provide comprehensive training and guidance to site members on navigating the portal interface, accessing resources, and utilizing collaboration features effectively
  • Utilize data analysis to track recruitment metrics and identify improvement areas, implementing necessary adjustments to achieve desired outcomes
  • Develop and implement new or modified work methods, organizational structures, records and files management system, staffing patterns, procedures for agency program services, organizational policies and automated work processes
  • Present recruitment strategies and outcomes at team meetings, showcasing successful recruitment approaches and lessons learned
  • Act as a liaison within the Elligo Culture Committee, facilitating discussions on strategies to enhance employee engagement and diversity and inclusion initiatives



Human Subject Recruiter

MPF Contractor (Environmental protection Agency)
01.2015 - 01.2022
  • Assisted in study start-up and protocol development meetings, contributing to the successful implementation of environmental studies
  • Exceeded enrollment targets and was successfully recruiting and enrolling eligible participants for multiple environmental studies
  • Developed and implemented patient recruitment strategies in collaboration with Principal Investigators and Study Managers
  • Responsible for screening applicants, ensuring they meet appropriate criteria, and making independent judgments as to the suitability of their participation
  • Determined staff availability for study visits, organized and maintained an electronic calendar system
  • Contributed to developing advertising marketing materials for environmental studies
  • Monitored enrollment goals and initiated strategies to promote enrollment and patient retention
  • Maintained study participant databases and performed data entry activities using Microsoft Office suite
  • Conferred with health care professionals to determine the best recruitment practices for studies
  • Participated in continuing education activities or attend conferences and seminars to maintain current knowledge of recruitment affairs and issues
  • Worked with leadership to identify, weekly, monthly and annual goals, worked towards fulfillment of goals and monitored progress for each on a regular basis.

Patient Recruitment Specialist

INC Research
12.2013 - 01.2015
  • Spearheaded patient recruitment strategies, ensuring timely enrollment for clinical trials
  • Collaborated with medical professionals and research teams to identify potential candidates
  • Provided all patient/caregiver-facing materials for regulatory purposes and assisted in resolving issues related to regulatory submission and approval processes
  • Analyzed budget reports and implemented strategies to optimize resource allocation for patient recruitment activities
  • Managed meeting logistics, including scheduling, agenda preparation, and meeting minutes, maintaining organized records and fostering productive collaboration
  • Served as a primary contact for sponsor, Clinical Monitoring, Project Leader, and clinical site staff to answer questions about patient recruitment materials and strategies
  • Developed trial site start-up timelines for Patient Recruitment Activities and assisted in the marketing development of patient recruitment materials for clinical trials
  • Responsible for providing information for negotiations with outside vendors, e.g., translation services, and branding, if applicable


Public Relations Liaison

Innovative Marketing
01.2007 - 01.2009
  • Developed and executed comprehensive PR strategies for multiple professional sports events such as golf tournaments, fundraisers, and community service events, ensuring maximum media coverage and community engagement
  • Liaised with vendors, sponsors, and venues, negotiating contracts and logistics to secure necessary resources and ensure compliance with event guidelines and specifications
  • Created compelling press releases, media kits, and promotional materials to effectively communicate event details, highlights, and charitable initiatives
  • Cultivated relationships with local and national media outlets, securing feature stories and interviews to drive event attendance and participation
  • Created and maintained budgets for upcoming events, meticulously tracking expenses and allocations to ensure fiscal responsibility and alignment with financial goals.

Education

Bachelor of Arts - Communication/Public Relations

Mississippi State University
05.2008

Skills

  • Budget Review and Analysis
  • Regulation and Compliance
  • Good Clinical Practice
  • Campaign Strategy
  • Data Processing and Management
  • Interpersonal Communication
  • Marketing and Advertising Strategies
  • Organizational Management
  • MS Office

Certification

  • HIPAA Compliance
  • Google Ads search certification
  • Understanding Clinical Trial protocols
  • Ethics and human protection
  • Inclusion and Diversity Leadership
  • Investigator Responsibilities
  • Data Processing and Management

Timeline

Site Support Coordinator

Elligo Health
01.2022 - Current

Human Subject Recruiter

MPF Contractor (Environmental protection Agency)
01.2015 - 01.2022

Patient Recruitment Specialist

INC Research
12.2013 - 01.2015

Public Relations Liaison

Innovative Marketing
01.2007 - 01.2009

Bachelor of Arts - Communication/Public Relations

Mississippi State University

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Chyla Keys-Timmons