Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Chyler Lingo

Chyler Lingo

Brooklyn,NY

Summary

Operations Analyst with proven track record of success designing models and analytical programs to improve business outcomes. Results-oriented with strong research and decision-making skills to determine specifications and develop action plans for projects. Collaborative with excellent interpersonal and communication skills across diverse groups.

Overview

5
5
years of professional experience
2
2
Certification

Work History

Sales Revenue Operations Analyst

Vendr
10.2022 - 05.2023
  • Analyzed sales performance to provide strategic insights for growth and operational excellence
  • Communicated findings in clear, actionable ways for key stakeholders
  • Interpreted various complex data streams using multiple techniques and tools, including statistical techniques in Python, to answer questions and offer advice to senior leadership
  • Built an account scoring system for each sales segment that combined several software tools to surface new and existing high propensity accounts to improve sales velocity by 116%
  • Delivered frequent and rapid salesforce visualizations, reports, and dashboards to improve sales data visibility
  • Worked closely with the Training & Enablement, GTM Business Systems team for large-scale improvements to the Salesforce instance
  • Worked cross-functionally with Sales Reps, Sales Leadership, T&E, Data, Systems, and other operation teams, to help drive key system initiatives and improvements.

Revenue Operations Analyst, Coordinator

Feathr
06.2021 - 10.2022
  • Worked directly with the Director of Revenue Operations on strategic, organizational, and operational projects designed to increase revenue, sales productivity, and operational efficiency
  • Served as the main point of contact and system administrator for Salesforce, including management of data quality, enrichment, automations, and help desk
  • Built and managed end-to-end operations of the deal desk, including the seamless integration of sales orders from Salesforce to Intacct, while ensuring timely and accurate reporting for month-end close in close collaboration with finance leadership
  • Automated monthly and quarterly performance reporting and forecasting, while providing strategic analysis and insights from reporting to Senior Management.

Marketing Assistant

Kobre & Kim
02.2019 - 07.2019
  • Planned and researched event marketing calendar corresponding to service talent, linking expertise and brand to potential customers, to build and improve presence and pipeline
  • Collaborated with strategy teams to define and execute comms strategy through outbound methods, including writing site newsroom, resulting in strengthened event marketing and product promotion
  • Diagnosed and organized Salesforce data points to refine pipeline building and improve project success reporting through accurate targeting.

Sales Enablement Lead

MeTEOR Education
11.2017 - 10.2018
  • Created a refined lead generation, market research, and sales targeting system through analytics by utilizing excel, Hubspot, and Domo - to habilitate revenue growth of 15%, totaling over $80m
  • Diagnosed sales team and marketing strategies through overhauled dashboard and reporting work for C-Suite and Strategy teams, improving organizational forecasting
  • Projects

Education

MBA, M.A. - International Management and Intercultural Communication

University of North Florida, Jacksonville, FL
12.2020

GPA: 3.76

  • Thesis: An Explorative Analysis on the SVoD Ecosystem with a Focus on the Top Five U.S. Platforms and The Future Industry Landscape

MBA, M.A. - Intercultural Communication

Technischen Hochschule Köln, Germany
12.2020

MBA, M.A. - International Management

University of Warsaw, Poland
12.2020

MBA, M.A. - International Management

Dongbei University of Finance And Economics
12.2020

Bachelor of Science - Marketing

Florida State University, Tallahassee, FL
08.2017

Waseda University
2017

Skills

  • Data Analysis
  • Revenue Growth
  • Business Solutions
  • Salesforce Administration
  • Modeling & Forecasting
  • Business Process Understanding
  • Tool Development
  • Sales Contract Processing
  • Organizational Systems

Accomplishments

Feathr Deal Desk:

  • Built, managed, and maintained deal desk at Feathr, removing the need for Account Executives to manually and. Individually file Sales Orders, improving data quality and sales efficiency.
  • Created and documented sales order SOP with collaboration from Sales, Customer Success, Product and Finance teams.
  • Trained and managed RevOps coordinator in the continued fulfillment of the Deal Desk after build-out.
  • Advised on ad-hoc technical and strategic issues with individual orders as well as deal desk operations as a whole.

Certification

  • Salesforce Certified Administrator
  • IBM Certified Databases and SQL for Data Science with Python

Timeline

Sales Revenue Operations Analyst - Vendr
10.2022 - 05.2023
Revenue Operations Analyst, Coordinator - Feathr
06.2021 - 10.2022
Marketing Assistant - Kobre & Kim
02.2019 - 07.2019
Sales Enablement Lead - MeTEOR Education
11.2017 - 10.2018
University of North Florida - MBA, M.A., International Management and Intercultural Communication
Technischen Hochschule Köln - MBA, M.A., Intercultural Communication
University of Warsaw - MBA, M.A., International Management
Dongbei University of Finance And Economics - MBA, M.A., International Management
Florida State University - Bachelor of Science, Marketing
Waseda University - ,

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Chyler Lingo